My system does not work either- with any clouds, with a router, cannot get email (or is four hours late), cannot reach tech support by phone, email or live chat, and local tech will not return phone messages. My advise to all is to get rid of wildblue as soon as possible and go back to snail mail if necessary to at least save your sanity. I plan to do just that first thing in the morning.
It speaks volumes when the tech support line states that they will be with you in ten minutes and it takes 2 hours. It speaks volumes when the corporate office CEO David Leonard phone [protected] will not even answer the phone. It speaks volumes when the only email that Wildblue sends you is a statement for the service that they have not given. Speaks volumes when they change over to a new system without testing it first. WHAT A LOSER DAVID LEONARD IS!
