I did some research and found that this is legitimate. R.H. is Randy Hoa, and he is a member of the yahoo group of people who got scammed. It is good to be careful though. I have read everything I can about Royal Holiday on the Internet. I print up anything I find that is new. I have not seen that there has been any successful law suits. It seems that each person who has gotten their money back and out of the contract has done it individually through complaint processes that are shared by victims. I am hopeful that I will be successful since there are many who have prevailed. The banks have to be aware that this is a scam, so I believe that if we push their prior knowledge of the pattern of not providing the services Royal Holiday contracts with the purchasers, the bank would have to retrieve the money. I am doing what one woman did and send all the accounts of others along with my own description of what happened to us to the card company. I was able to keep the notes from the presentation so that illustrates the progression of discounts, and incentives. The accounts of the victims demonstrate that these incentives will never be awarded, and that the whole contract is fraudulent because they never intended to deliver services. Also, the exclusion of the five day cancellation period is fraudulent. How can a bank take sides with the company that out and out violates the Mexican Law?
I believe we all need to fight this. My customer service representative, Carlos, said not to believe the stories on the Internet. That they are lies. Why would anyone that did not have a problem with this company take the time to write these stories? I am not researching companies I have not done business with, and making up problems. These members of the complaint groups are from all over the country, as well as members from Canada, and Mexico. We don't have anything in common except that Royal Holiday has taken money from us and not provided the services they sold. We have no reason to be doing this except to try to get what is ours returned to us.
