I had my father in law ask me to see about returning a product he had recently ordered from this nightmare of a company... needless to say.. i too am doing the run around! this company needs to be stopped! i have a different phone number than what i've seen posted already... [protected], but the package has the same return address everyone else has listed.. which i'm afraid to say is going to be a packing plant or just a drop off point for scams like this.. i think tomorrow i will call the atty. generals office and see if any complaints have been made thru there yet.. i am in tx by the way... good luck to all who encounter these ###s, and plz if you find anything else out, please post it... I'll be back to see if anyone updates. Thanks