I cancel this account last month I had 1 month left on my contract the person I talk with said I would have to pay one month and I agreed. You had owed me two months for bad service I got from you and you said you would give me 2 months free.
Your people had put the satellite to far away and I was not getting good service for about 5 or 6 months they came and put the satellite closer to house where it should been put the start with. That is the reason you gave me the two months free in whack it should been 5 months since the system would not work any better than dial up.
With those free months and my contract was running out in a month she said they would only take out for 1 month in FEB. For $79.99. However, I check my credit card account and you took out $131.53 on 2/9/07.
It is a bad thing when you give your credit card information to a company and you have to keep check on it to make sure that they are not using it at their own free will. I have to waste my time trying to get it corrected.
You should not charge me any thing you having put the system in wrong to start with and I complain about the problem with your people and they would always say it was something wrong with my computer. Then finally a supervisor came out to my house and checks it and saw they had install it wrong to start with yet I was paying $79.99 for high speed internet that was no faster than dial up for 6 months and dial up is only 21.00 you figure who owes who.
I don’t want to pay anything NOW for the cancel early fee for one month; I want my $131.53 put back in my credit card account. In fact until it is done I’m going to post this information every where I can on the internet. I will FILE A COMPLAINT Better Business Bureau. I have 4 business websites that I will post the Wild Blue information plus anywhere else I can. Think about I paid $79.99 a month and after 6 month you came out and put the satellite closer to the house so it would give the correct single. I was told by one of you people one time that you couldn’t help it if my computer was slow.
