I have been using Airtel prepaid connection since 8th July, 2006. I had faced two problems of amount deduction. So let me explain both of these:
(1) After purchasing new connection on 8th July, 2006 I was deducted Rs 30 (approx) after few days using it. I called to Customer Care and they replied "The roaming charges has been deducted due to negative balance of the previous customer". The problem has not been solved.
(2) On 4th February, 2007 Airtel has deducted Rs. 138 without any reason. I had not sent request for "Hello Tunes" or anything and received 10 sms from 6781 and 6782 that your Hello tune has been activated and thank you for downloading dogs tune. I called to Customer Care they were just tried to piss me off though they didn't care about my problem. So the issue has been closed. I wasted too much time in talking to Customer Care but they did nothing.
I have all sms saved in my inbox. I would have felt better if I get my money back which has been deducted by the fault or any other matter.
