I purchased a sweatshirt for my daughter on Dec. 26, 2006 for $61. After receiving it a week later she didn't like the way it fit. Per the website, I returned it according to their specifications on January 16. The company has never confirmed receiving it back, nor have they refunded my money. I do not believe they EVER refund or exchange anything. This company extorts money but selling shabby items and then resell items that are returned without ever refunding the purchaser.