I received product on October 23rd, 2008 and I cancelled my order October 27th, 2008 via email. The original email from them says to email my cancellation request so I did, but they charged my card $78.00 anyways. I called to dispute this and they say they never received any cancellation. So I (thankfully saved all paperwork) resent that same email showing that it was sent and when. They said that their email shows that they would contact me within a day or two of my email, so I read it and read it and read it but it said nothing like that. I called them back and the supervisor said that "it says it on the automatic response to my email". How was I to know that they send out an automatic response. I told the supervisor that and she said well it's not my problem. Then in 1 email they say to send unused portions back and then another email shows to keep the product. They are DISHONEST and a FRAUD. They screwed me out of my money.
