I HAVE ALWAYS HAD US BILLED SHE GETS GROCERIES. have used Vons.com since my dad died 4 years ago. We have placed several orders with no complaint. IN A NUTSHELL
I Have MS my mom lives alone in another city. WE PAY SHE GETS SHOULD BE USED TO IT SINCE WE ALL CARE FOR OLD PEOPLE. I Lisa Hammermeister a vons customer since I was a child. Now after ordering 300.00 woth I get a driver who says we don't deliver. Then how the hell did it get there before? Now she has no food! Someone read billing number and did not read special instructions. I was a merchandiser and serviced your rotten company for 7 years. NO satisfaction with customer. YOU ARE ###S! YOU MESSED UP IN ONE THE MOST EXPENSIVE DISTRICTS YOU HAVE. I will make this right, and did I mention my friend helped OJ get off and I will use him. It's you managers who should have made this right. I AM DISABLED! Your company is ignorant in dealing with disabilities. I will do whatever I have t0 get even. Did I mention I'm a published writer, The LA Times and published my opinion twice. The customer is always right, jerks. That why everyone hates your CEO ###. RESPOND This will be forwarded to BBB, my state rep., congressman and anyone I feel will benefit. Did I mention I changed Othro Mattress policy because I went after them. Corporate ###. YOUR CEO SUCKS. Lisa Hammermeister 16456 Shamhart drive Granada Hills CA MY husband just happens to work for a news corporation.
Misread their established account, I pay my 87 year old moms grocery bill and shop vons online I have done this many times and all went well. Today I was informed they do not deliver to that address even though it has been on record all along. She has no food and I can't drive. No satisfaction after 2 hours. It my problem. I thought the customer was always right. ###
