Can I just say, "DIDO". We purchased at a similar time, same problem...well, I got your information and looked up corporate address and phone number and called them this afternoon. I talked with Mike Brown @ ext 208...and after 10 minutes on the phone, he apologized profusely and told me a new unit was on its way tomorrow. Now, if that is true...well, God knows that. But this was corporate and not the 1800 number for Westinghouse. I used the 529 #. Give it a try. Susan
WESTINGHOUSE: Yes, my issue with Westinghouse was resolved. I had been calling Customer Service for 4+ months. I called 'headquarters' and it was resolved and I got my new, working TV in 4 days. Fabulous. THE CATCH: you must call 'Headquarters'. It is not a 800 or 888 #, it is a 516 number. I found the address for them online for Westinghouse Headquarters and then I called 411 and got the number from them. If you get 800 or 888, that is NOT the right number. You must use a long-distance number to reach 'headquarters'. Mine issue was resolved while Iwas on the phone with a customer representative. I think his extention was 304...something like that. But, google their address in California, then call 411 and retrieve their number. You will get results. THANKS
