I agree with this complaint. This company is a scam at best. I had a fraudulent charge billed to my debit card from Eternal Minerals. I disputed it with my bank and they reimbursed the charges. Eternal Minerals still sent the big spa package and claim that I owe them $59.99 since it was beyond the 14 day trial period--the trial period I never signed up for since it was a fraudulent charge. I've only been able to get a hold of them once when I called. They required a letter from my bank explaining the situation. My bank has drafted the letter, but there is no mailing address for Eternal Minerls. I've tried calling--can't get through. I've tried e-mailing--no one replies. I've tried the on-line chat--they hang up. This business is a scam!