I made a payment with Continental Finance, Mastercard. They took out 3 payments of $60.00 out of my bank account, but I authorized only 1. I talked to mastercaard and told them about the situation. They said that they would refund the 2 payments. I have not seen any refund. I am now overdrawn on my bank account, and it would not of happened if I did not have them take those other two payments out. Since I did not get the refund I have tried to contact mastercard many times, but I can't get past the autamative system. In fact, the system option that would let me talk to a real person. it required me to put my credit card number, and then it says my information is invalid. they did agree to fix this by refunding my money, but I can't get through to a real person, and I feel like they should be responsible for this.
