I had a horrifying hotel stay experience at a hotel booked thru www.travelguru.com. When i checked in a hotel at hyderabad, they confirmed my booking thru www.travelguru.com. But at the checkout time first i was tol that they have no confirmation of my booking and I'll have to pay the room rent etc. I told them my my booking was confirmed at the time of check, how you can say that i have no booking.
They immediately reversed their stand and said," yes, you have a booking and i have made the payment by credit card. they said that the www.travelguru.com has not made the payment. After half an hour of arguments, they were able to find the payment received voucher from their files. I was just able to catch my return flight to NEW Delhi. And the service at hotel was third class.
Beware!
