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candygriffin

Spokane, US
Registration date: Apr 13, 2013
0 helpful votes

candygriffin’s comments

Apr 13, 2013
12:14 am EDT
System Mechanic has absolutely horrible tech support. They are more interested in "up-selling" consumers to the $300 plan than they are to help you. They did not even listen to my complaint. They had me (get this!) unplug all of the cords including the power cord, from the computer and then press the on-off switch 45 times. Like that joke of a FIX is going to work. Then the hard sell begins again... Beware of this issue. I am ready to quit System Mechanic although I have used it for a number of years. One expects excellence in customer support not pressing a button 45 times.