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Joycelee

TW
Registration date: Feb 16, 2013
0 helpful votes

Joycelee’s comments

Oh come on!
You cannot charge the recurring fee without inform customer in advance or show the message before we place the order. At least you shall send a confirmation mail to ask if your customer want to use it still.
I only buy 7 days of your service too and I did not see any obvious warning message showed that you will assume customer will use it so you will charge it! It is not a fair business and I request my money back immediately too!
This is absolutely a bad experience with such company!
And if we want to use it for more days we won't buy only 7 days package! To sustain our subscription automatically is absolutely NOT a friendly design! I am not expecting my money back but I want and i will declare my complaints on every worldwide website for the bad experience with this company!

I believe the users who have complained the recurring fee are definitely much more than who like it. Isn't it? You can check the answer via google by the keyword!