Oh my God. This tops my list of worst online 'discount' travel companies, along with Orbitz. Just spent the better part of the day attempting to cancel travel reservations due to a death in the family and the representatives were both insensitive and completely unwilling to waive any cancellation fees - even though the airline had waived their fees. Was repeatedly placed on hold and was shuffled from one agent to the next. None of the could speak fluent English; they were Indian and spoke some crap like Hindustani. The irony is that, as we later learned, had we originally booked directly with the airline (Virgin America), the tickets were the same fare offered by Globester and without the $75 booking fee that Globester charges. Buyer beware! Avoid at all costs!
Anyone who likes or frequently uses Globester - The rates are the same as booking directly on the airline's website (this applies to other third-party booking services like Orbitz, Expedia, etc.) and there are a myriad of extra fees. Only book directly with the airline and never use a third-party booking agency!
Anyone who likes Globester or frequently uses their services must lack a brain. This is the worst travel company ever! The agents working there are rude, insensitive, and can't even speak English; they speak some crap like Hindustani.
