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sierraman

Swall Meadows, US
Registration date: Dec 03, 2012
0 helpful votes

sierraman’s comments

Dec 03, 2012
7:47 am EST
I think you will be interested in this one. When the latest version of System Mechanic would hang up I called their tech support. They scanned my computer and told me I had all kinds of problems. I did sign up for the extra support for $200. At the time I noticed that the charge was to oneresolve.com. I spoke to some manager there after several exchanges and also after they spent 2 hours working on my computer and they were very polite and gave me my money back. After extensive checking and speaking to them further I felt they were a legitimate company and reinitiated the contract. They were very helpful. Now it gets better. Since it was not iolo in the U.S. I called them back and they said they never heard of this company. How the hell did I ever get them? Well the other day I called their tech support number, got connected to India and they never heard of oneresolve.com (they have a rather elaborate web site). This other iolo India company scanned my computer and told me I had all kinds of problems and needed it fixed. I was not going to buy this and called direct oneresolve who had checked my computer and found nothing wrong. They said this other outfit was trying to scam me. I will call iolo today and confront them with this. The next step may be the D.A.’s office in Los Angeles