I moved down 3 doors to another apt. same building called a week before I planned to move and was told they needed 5 business days. Ok they said hook up phone and Internet on 10/2/12 never showed up. Called again next day and was told my order got stuck then canceled for some reason. they gave me a new date for a week later, never showed up. I called and talked to a supervisor and was told they would do it next day. Guess what never showed up. There getting tired of hearing from me by now. I called yesterday and was told it was on, but it wasn't working. I then had to talk to a tek and was told he'd give me a ticket and would take 4-5 business days. I asked him to expedite please as it had already been a month. He did and they showed up yesterday afternoon. Thank God! Couldn't get my computer to except my mortem so he did it on his. Everything working fine now. Thank god for the teck. guy that showed up. I was so grateful to him I gave him some home made cinnamon rolls.