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RaviKumarChakka

IN
Registration date: Oct 18, 2012
0 helpful votes

RaviKumarChakka’s comments

Oct 18, 2012
12:52 am EDT
The worst ever service i see from Airtel!

I'm using Airtel postpaid service. I have not received the bill which must be generated on 4th of Sep 2012. I'm chasing them from past 45days. But there is no resolution till now.
The mistake i have done is, i paid the bill amount before i get the bill. :(
No response from customer care and nodal officer. And the kind of replies they give when we call them is irritating. They don't even understand the issue raised and they will speak something else.
Apart from that when ever i call to 121 it is full of noise from customer service executive. What i can understand that is, because of the cost cuttings they have to sit next to next and other ppl discussion is also audible in out conversation. Which is irritating...
Not sure how airtel is going to handle this when we have MNP in place. Customer have n no.on options to move out.