Criticism
In 2005, Citysearch was criticized by a blogger for their alleged inflation[7] of user submitted ratings and reviews. Citysearch has since updated their ratings system. Citysearch has also stated that they have the right to refuse to post or to remove any user review that violates the terms of use. Reviews that are subject to removal include unacceptable content such as profanity, personal information, promotion of illegal activity and harmful content.[8] In November 2007, Citysearch partnered with MerchantCircle [9], a company that conducts automated telemarketing to small businesses to sell them online advertising packages.
Users have criticized Citysearch for deleting and censoring genuine reviews, but taking little to no action against fake reviews.
After registering, Citysearch offers no apparent option for closing one's account.
