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Professional Solutions Property Management

Professional Solutions Property Management review: Security deposit

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12:32 pm EDT
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I recently applied for an apartment in Winchester and they collected a security deposit before I was even shown the lease. The lease was provided about an hour later and in going through the terms I decided not to rent the apartment and contacted them immediately. They informed me they would not return my deposit although I had signed no lease and only an hour had passed. They removed the lease and the online portal within 2 hours and repeated attempts to discuss the security deposit return were denied. I should be entitled to a refund as renters often get their security deposits returned after living in the apartment for a year or more with no damages. I had not even entered the apartment so no damages had been done and the ad had not even been removed from the rental sites as only 2 hours had passed between the payment and the request for a refund. I have disputed with the bank and if this fails do intend to file a small claims court case. This can easily be solved by just returning my deposit as you would a renter with no damage. If you need to remove a small fee for administrative fees that would be negotiable this is 795. I need a refund.

Desired outcome: the return of my Security Deposit for an apartment I never rented or entered.

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