Priority1 review: This is scam!

I rented Priority1 truck for me and my children to move me out of apartment. This truck was reserved 2 weeks in advance. I arrived at the location, where I have rented more than 5 times over the past 10 years, to pick up the truck. I was told there was an alert on my name and they could not rent me the truck until I paid an unpaid balance of $45.73. I have paid all the bills. This is scam!