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Precious Paws and Claws

Precious Paws and Claws review: UPDATE ON SERVICE

C
Author of the review
3:55 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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I just want to update my previous complaint with this Pet Salon. My previous post I was upset due to the incident that happened with my Maltese COCO. I just want to say that the Pet Salon Owner cooperated and reassured me she would take full responsibility and she did. I was very pleased that she reimbursed my charges and paid for the Vet bill without giving me a hard time. She also let go of the groomer that was negligent. She also offered me a free make up grooming for COCO. I have to say that I am satisfied with the way the owner took care of everything. Aside from what happened I am just glad that the end result was not painful. It's good to know that there are still owners out there that are willing to make the customer happy. I would recommend them knowing that they took full responsibility and they were professional.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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