Menu
Post University Customer Service Phone, Email, Contacts

Post University
reviews and complaints

Post University's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.post.edu
www.post.edu

Learn how the rating is calculated

1.4 11 Reviews 9 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Post University reviews 11

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Post University I have written a review earlier about the financial aide department and I am still having problems!

I have written a review earlier about the financial aide department and I am still having problems! My husband had a payment arrangement for my daughter in which he canceled because he was done paying last semester.. fast forward to today and they took $75.00 without asking out of his bank account ..which wasn't even what the first arrangement was for! On top of that they're stealing my daughters disbursement money! This schools financial aide department deserves 0 stars! Look them up they have fraud on their records..

Read full review of Post University and 2 comments
Hide full review
2 comments
Add a comment
E
E
E. Orn
,
Verified customer This comment was posted by a verified customer. Learn more

I have written a review earlier about the financial aide department and I am still having problems! My husband had a payment arrangement for my daughter in which he canceled because he was done paying last semester.. fast forward to today and they took $75.00 without asking out of his bank account ..which wasn't even what the first arrangement was for! On top of that they're stealing my daughters disbursement money! This schools financial aide department deserves 0 stars! Look them up they have fraud on their records..

C
C
C. Medhurst
,
Verified customer This comment was posted by a verified customer. Learn more

I have had the worst "FIRST" college experience with Post, Than any experience I have ever had dealing with a business institution. I have spoken to the Heads of all departments, I am complaining about. First Issue is with financial aid department, they have a system set up to create a third party in between the "FAFSA", POST, ***, and the student. My issue with this is that, if the school gets the money from the Government and sends it to ***, and not the student, that would prolong the time to get the student aid refund. Which may hinder "First Time Students" from getting things to actually participate in online schooling, like a laptop. That's since one is not provided like they are for every other online school or not. Elementary school kids get free laptops. So that would Burden the first time goers, having to wait for the money from the Gov., and then the school sends it to *** instead of to the student. Even if we already have an account to have the money sent it too, they redirect the funds to somebody else That's gonna charge you fees for doing business with them. Although you didn't ask too, and was forced to take this option. They act like this is the only option to get our refund or a check, as I was told by the female director of the financial aid department. There are 4 parties in this transaction when There Is no need for me to even have to deal with bank mobile. ~POST HAS THE ABILITY TO SEND OR TRANSFER FUNDS TO *** ACCOUNT AND ROUTING NUMBERS, FROM THE SCHOOLS ACCOUNT AND ROUTING NUMBERS BUT, NOT THE STUDENT'S ROUTING AND ACCOUNT NUMBERS. I Think That's Fraud.~ I shouldn't "HAVE" to use *** or should I HAVE too?...

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Post University I have had the worst "FIRST" college experience with Post, Than any experience I have ever had dealing with a business institution

I have had the worst "FIRST" college experience with Post, Than any experience I have ever had dealing with a business institution. I have spoken to the Heads of all departments, I am complaining about. First Issue is with financial aid department, they have a system set up to create a third party in between the "FAFSA", POST, ***, and the student. My issue with this is that, if the school gets the money from the Government and sends it to ***, and not the student, that would prolong the time to get the student aid refund. Which may hinder "First Time Students" from getting things to actually participate in online schooling, like a laptop. That's since one is not provided like they are for every other online school or not. Elementary school kids get free laptops. So that would Burden the first time goers, having to wait for the money from the Gov., and then the school sends it to *** instead of to the student. Even if we already have an account to have the money sent it too, they redirect the funds to somebody else That's gonna charge you fees for doing business with them. Although you didn't ask too, and was forced to take this option. They act like this is the only option to get our refund or a check, as I was told by the female director of the financial aid department. There are 4 parties in this transaction when There Is no need for me to even have to deal with bank mobile. ~POST HAS THE ABILITY TO SEND OR TRANSFER FUNDS TO *** ACCOUNT AND ROUTING NUMBERS, FROM THE SCHOOLS ACCOUNT AND ROUTING NUMBERS BUT, NOT THE STUDENT'S ROUTING AND ACCOUNT NUMBERS. I Think That's Fraud.~ I shouldn't "HAVE" to use *** or should I HAVE too?...

Read full review of Post University
Hide full review

Post University complaints 9

ComplaintsBoard
J
10:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was issued the wrong login information, I could not login to my post student account as well as login to class. I also had to prove who I was in order to receive my financial aid and 2 of my student loans, one subsidized and one unsubsidized, along with my pell grant. Part of my last name was missing, so when it was corrected I received a new login...

Read full review of Post University
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Post University Issue concerning classes taken when I should not have taken these classes and I one was not aware of the classes I was being placed in and two

Issue concerning classes taken when I should not have taken these classes and I one was not aware of the classes I was being placed in and two was not aware of my transcripts needing to be official in order to be officially taken in order to be accepted at this school after speaking to several people.

Read full review of Post University and 3 comments
Hide full review
3 comments
Add a comment
D
D
D. Pollich
,
Verified customer This comment was posted by a verified customer. Learn more

I applied to Post University October 21st. I enrolled in two classes *** and ***. I participated in the first week of classes but then my dad, who is battling stage 4 colon cancer, started getting worst. I was unable to continue classes and help take care of him. I was 4 days past the drop out period. I contacted them and filed a petition, but they just gave me credit for future classes. Which I am not interested in. They want me to pay $3,470.00 for classes I didn't participate in after the first week. All because I was 4 days late in dropping them.

F
F
F. Mante
,
Verified customer This comment was posted by a verified customer. Learn more

I Get a siphin of money and that is for my rent this is going to be the second time that this occurs now they do not want to post my rest of money to bank mobile and this is there error and they outta just put it in an account due to its there mistake there acting like I need to wait 2 more weeks when I recie ed half of it and I should have gotten my money all together.

L
L
L. Adams
,
Verified customer This comment was posted by a verified customer. Learn more

I am attending online classes at post university and they have recieved several thousand dollars from my federal pell grant, loans, and monthly disbursement and it has more than covered my amounts due yet they have not refunded me the remaining balances to me per the federal handbook given to them and bank mobile which states I am to recieve the refunds within 14 days of them recievibg it it's been 3 months and I haven't recieved a dime! I called *** and ***,(the disbursement company they use, and neither one of them has ever heard of me. Please help me get my money, I am homeless and broke and I need that money! I have recieved $974, $974, $3564, $5940, $886, $886, $1485, $1485 and my amounts due totals approximently, $3400 so far.

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Post University I Get a siphin of money and that is for my rent this is going to be the second time that this occurs now they do not want to post my rest of

I Get a siphin of money and that is for my rent this is going to be the second time that this occurs now they do not want to post my rest of money to bank mobile and this is there error and they outta just put it in an account due to its there mistake there acting like I need to wait 2 more weeks when I recie ed half of it and I should have gotten my money all together.

Read full review of Post University and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Heaney
,
Verified customer This comment was posted by a verified customer. Learn more

On February 26th I reached out to Post University in regards to settling a debt that was owed. I paid $700 and was advised that my *** would be released and I could request it immediately after. I paid the $700 and another $10 to have my *** electronically sent to another institution on 2/26. Last week I called and emailed in regards to my *** being sent and was advised that it would be sent. Here we are almost going on two weeks as of this Wednesday March 11th and the *** still has not been sent.

J
J
J. Homenick
,
Verified customer This comment was posted by a verified customer. Learn more

I start*d att*nding this school on Octob*r 2019. I appli*d for and was approv*d for ***. Thschool th*n told mI was s*l*ct*d for v*rification. *v*ry timI turn*d in a docum*nt th*y havask*d for anoth*r on*. I havan outstanding balancand still no *** 8 months lat*r. Almost a y*ar of g*tting run around with this school.

M
M
M. Gulgowski
,
Verified customer This comment was posted by a verified customer. Learn more

I called the school several times to withdraw from the program ***. They assured me they would get back to me but haven't responded yet. I asked several times would It affect my tuition since I requested before the school course was supposed to start. Now it looks like they want to charge me *** which shouldn't be because of the situation I explained repeatedly. The only thing I should be responsible for is paying the borrower.

S
S
S. Fisher
,
Verified customer This comment was posted by a verified customer. Learn more

Issue concerning classes taken when I should not have taken these classes and I one was not aware of the classes I was being placed in and two was not aware of my transcripts needing to be official in order to be officially taken in order to be accepted at this school after speaking to several people.

Is Post University legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Post University to be a trustworthy company. Although there's a 11% resolution rate for customer complaints, which deserves attention, Post University is known for their high standards and safety. If you're thinking about dealing with Post University, it's wise to check how they handle complaints.

Post University earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Post University. The company provides a physical address, 4 phone numbers, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Post.edu has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several mixed reviews for Post University have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

We looked up Post University and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Post University has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Post University has left an official reply on this complaint.

Post University I applied to Post in hopes of gaining my degree in Psychology

I applied to Post in hopes of gaining my degree in Psychology. I applied for financial aid, was awarded pell grants in excess of $9,000. My tuition is only 1710 per term. I receive over 2200 each term, which more than covers my tuition as a virtual student. But Post takes all the money even though im due a refund each term. They doubled my tuition this term even though im only in one class.

Read full review of Post University
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Post University I start*d att*nding this school on Octob*r 2019

I start*d att*nding this school on Octob*r 2019. I appli*d for and was approv*d for ***. Thschool th*n told mI was s*l*ct*d for v*rification. *v*ry timI turn*d in a docum*nt th*y havask*d for anoth*r on*. I havan outstanding balancand still no *** 8 months lat*r. Almost a y*ar of g*tting run around with this school.

Read full review of Post University
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Post University I called the school several times to withdraw from the program ***

I called the school several times to withdraw from the program ***. They assured me they would get back to me but haven't responded yet. I asked several times would It affect my tuition since I requested before the school course was supposed to start. Now it looks like they want to charge me *** which shouldn't be because of the situation I explained repeatedly. The only thing I should be responsible for is paying the borrower.

Read full review of Post University
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Post University On February 26th I reached out to Post University in regards to settling a debt that was owed

On February 26th I reached out to Post University in regards to settling a debt that was owed. I paid $700 and was advised that my *** would be released and I could request it immediately after. I paid the $700 and another $10 to have my *** electronically sent to another institution on 2/26. Last week I called and emailed in regards to my *** being sent and was advised that it would be sent. Here we are almost going on two weeks as of this Wednesday March 11th and the *** still has not been sent.

Read full review of Post University
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Post University I applied to Post University October 21st

I applied to Post University October 21st. I enrolled in two classes *** and ***. I participated in the first week of classes but then my dad, who is battling stage 4 colon cancer, started getting worst. I was unable to continue classes and help take care of him. I was 4 days past the drop out period. I contacted them and filed a petition, but they just gave me credit for future classes. Which I am not interested in. They want me to pay $3,470.00 for classes I didn't participate in after the first week. All because I was 4 days late in dropping them.

Read full review of Post University
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Post University I am attending online classes at post university and they have recieved several thousand dollars from my federal pell grant, loans, and monthly

I am attending online classes at post university and they have recieved several thousand dollars from my federal pell grant, loans, and monthly disbursement and it has more than covered my amounts due yet they have not refunded me the remaining balances to me per the federal handbook given to them and bank mobile which states I am to recieve the refunds within 14 days of them recievibg it it's been 3 months and I haven't recieved a dime! I called *** and ***,(the disbursement company they use, and neither one of them has ever heard of me. Please help me get my money, I am homeless and broke and I need that money! I have recieved $974, $974, $3564, $5940, $886, $886, $1485, $1485 and my amounts due totals approximently, $3400 so far.

Read full review of Post University
Hide full review

About Post University

Screenshot Post University
Post University is a prestigious institution of higher learning that has been offering online and on-campus education since 1890. It is accredited by the New England Commission of Higher Education (NECHE) and offers a wide array of undergraduate, graduate, and certificate programs to individuals seeking to advance their academic and professional goals.

The university prides itself on being student-centered, providing personalized education and support to each student. It has an impressive faculty that includes experts in their respective fields, who are dedicated to sharing their knowledge and expertise to enable students to succeed both academically and professionally.

Post University's online programs are designed to cater to the needs of non-traditional students, providing scheduling flexibility and accessibility. Online students have access to a variety of interactive and engaging tools, including discussion forums, virtual classrooms, and video lectures.

Post University also offers on-campus programs for students who prefer face-to-face interaction with their professors and peers. The university has state-of-the-art facilities that include modern classrooms, computer labs, science labs, and a library, among others.

Beyond the classroom, Post University offers a range of services and resources to students - from career services to academic support and counseling. The university also has several clubs and organizations that students can join to expand their horizons, network, and have fun.

In summary, Post University is a renowned institution that has been providing quality education for over 130 years. It offers diverse programs, top-notch faculty, and extensive resources to empower students to achieve their academic and professional goals.

Overview of Post University complaint handling

Post University reviews first appeared on Complaints Board on Apr 16, 2023. The latest review My login information was wrong for 6 weeks during the first term, was posted on Sep 29, 2023. The latest complaint I applied to Post in hopes of gaining my degree in Psychology was resolved on Apr 26, 2023. Post University has an average consumer rating of 1 stars from 11 reviews. Post University has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Post University contacts

  2. Post University phone numbers
    +1 (203) 596-4500
    +1 (203) 596-4500
    Click up if you have successfully reached Post University by calling +1 (203) 596-4500 phone number 0 0 users reported that they have successfully reached Post University by calling +1 (203) 596-4500 phone number Click down if you have UNsuccessfully reached Post University by calling +1 (203) 596-4500 phone number 0 0 users reported that they have UNsuccessfully reached Post University by calling +1 (203) 596-4500 phone number
    +1 (203) 568-1659
    +1 (203) 568-1659
    Click up if you have successfully reached Post University by calling +1 (203) 568-1659 phone number 0 0 users reported that they have successfully reached Post University by calling +1 (203) 568-1659 phone number Click down if you have UNsuccessfully reached Post University by calling +1 (203) 568-1659 phone number 0 0 users reported that they have UNsuccessfully reached Post University by calling +1 (203) 568-1659 phone number
    Coach
    +1 (901) 275-2402
    +1 (901) 275-2402
    Click up if you have successfully reached Post University by calling +1 (901) 275-2402 phone number 0 0 users reported that they have successfully reached Post University by calling +1 (901) 275-2402 phone number Click down if you have UNsuccessfully reached Post University by calling +1 (901) 275-2402 phone number 0 0 users reported that they have UNsuccessfully reached Post University by calling +1 (901) 275-2402 phone number
    Coach
    +1 (312) 863-5401
    +1 (312) 863-5401
    Click up if you have successfully reached Post University by calling +1 (312) 863-5401 phone number 0 0 users reported that they have successfully reached Post University by calling +1 (312) 863-5401 phone number Click down if you have UNsuccessfully reached Post University by calling +1 (312) 863-5401 phone number 0 0 users reported that they have UNsuccessfully reached Post University by calling +1 (312) 863-5401 phone number
    Associate Director Of Marketing Operations
    More phone numbers
  3. Post University address
    800 Country Club Rd, Waterbury, Connecticut, 06708-3240, United States
  4. Post University social media
Post University Category
Post University is related to the Colleges and Universities Top category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.