Posh review: 6340e4966e1273ac260209cd new reebok club c cardi sneakers

On October 7, 2022 I purchased a girl size 7 sneakers on Posh and received an

INFANT size 7. I contacted the seller and she insisted the sneakers are correct. I contacted customer support and they reviewed my request and decided to deny the return. Under the return guidelines, this qualifies for return because the item wasn't as described in the listing. I would like to appeal the decision because | believe there's an error.

I've emailed customer service after the decision was made to appeal and didn't get a reply.