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Plus500 Customer Service

3
Complaints30
Pending0
Resolved1

Plus500 Ltd

South Quay Plaza, 183, Marsh Wall
London
England, Greater London
United Kingdom - E149SR

Customer Support Phone Numbers

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Plus500 Complaints & Reviews

Plus500 / plus 500 operational procedures.

Ra
Apr 14, 2019

Worst company ever. Criminals to the core. I have had instructions to close stock ignored costing me thousands. The refuse in the same way to buy new stock instructed again costing thousands. Finally the list opening time of certain stock options and then do not open them on time so that...

Plus500 / abrupt account closure.

Wh
Jan 05, 2019

I was conned into taking a bonus matching my original $17000 investment made over the phone. According to Plus500 policy, I cannot withdraw any funds until $30, 000 worth of trades has been executed. This was not explained to me and when I wanted to withdraw $3000 from my $27, 000 balance...

Plus500 / being scammed

Na
Sep 27, 2018

I'm so frustrated when I see the name plus500, I've been scammed by a woman who goes by the aphiwe mthembu. If your company is legit please sort this person out before she ruins the image of your company. Ever since I made a payment yo her I've never heard of her again. This is the...

Plus500 / difficulty withdrawing

Ke
Jul 04, 2018

I invested a total sum of 100000USD with plus500, i should have know they were up to no good, they gave me signs but was so blind i couldn't see until they swindled me.so disappointed with my self, my hard earn money gone just like that, 100000USD is a lot of money i couldn't keep it to my...

Plus500 / double charging premium

Sy
Feb 17, 2018

I have been trading with this company for over 7 months and the things I have seen them do leads me to conclude that they are scammers and liars. Eg: They charge a premium for holding something overnight. So at 9am one is charged this premium. One day I had to hold my crypto position...

Plus500 / won't refund my balance

Ji
Feb 08, 2018

Ive asked Plus500 to refund me my balance and close my account they are refusing to do so. They mess me around with department transfers. This all started because they made verifying my address impossible. I uploaded letters from my landlord (Housing Trust of S.A which is a government...

Plus500 / ripple and call/16/jan/deutsche bank

Az
Jan 12, 2018

Hello sir I am very upset about plus 500 what they done to me I bought worth£900 ripple and sold with £107 profit and then I bought £1000worth ripples and ilose£170 pound then they give me £150 open trading bounce and after that I bought another ripples and suddenly my screen swo me call/16/jan...

Plus500 / scam

La
Jan 06, 2018

I won't go into my whole boring story, but it's much the same as the rest on here. My main complaint is that they're manipulating the screens during the night. This includes showing stock rising and falling (with a loud thud!) for instruments that should be marked as 'market closed'. Thi...

Plus500 / trading services

Go
Dec 21, 2017

Recently I setup an account with Plus500 trading company because I want to buy Crypto Currencies (Ripple). Setting up the account is fine. When I transferred money by my husband credit card, system rejected. So I transferred money in to nominated account with referenced number into Westpac...

Plus500 / avoid at all costs

Ma
Dec 21, 2017

Stay away from these liars if you care about your hard-earned money. Judging by my own experience dealing with this website and several similar ones, I can say that Plus500 rates are lower than anywhere else. So not sure you will benefit. Some issues with withdrawals occur more often than...

Plus500 / withdrawal money

Um
Dec 20, 2017

This company is definitely such a fraud one. I invested almost 1400usd in trading somehow their hidden policies made me lose certain amount of money and I lost all of my trust in trading with plus500. I requested for rest of the money withdrawal. But nobody bothers to reply with proof of...

Plus500 / statement show settle but my bank account didn't receive any fund transfer

Ye
Dec 11, 2017

My friend told me plus500 maybe is a scam & bad platform.so I check this company not available in Singapore & failed using gmail register .open account.im immediately withdraw $1500 sin dollars.statement show approval (settle).But my bank account debit card didnt received any fund...

Plus500 / plus 500 a scam

Wo
Dec 05, 2017

Plus 500 is a scam, i put a deposit of $10000 into my account with them, and started to trade. I noticed that as i put a buy or a put on a indice, that indice reversed direction and went against my trade. This happened on every trade i entered. After about 4 weeks i have only$500 left in...

Plus500 / online trading

El
Oct 22, 2017

Hello my name Is Elijah Owina I signed up to the Plus500UK platform on the 21/1017 at approximately 18.00. I deposited £5000 and put down £3172 and began trading. At approximately 21.00 I clicked cashout which had an amount of approximately £3600 it would not let me cash out and said my account...

Plus500 / changing address details.

Ka
Oct 20, 2017

Ive tried changing address details. I have uploaded utility bill, passport and driving license but continues to be rejected. I have had a chat with one of your agents to change address but for some reason it seems to be a complicated process. I would like to withdraw funds but cannot due to...

Plus500 / product/service

Co
Aug 11, 2017

I have an account plus500 and all was well until today. I had a position for France 40. I opened a position for a while now and it will automatic rolled over. On Wednesday spoke to the agent o live chat asking since the new contract will kick in will my position get closed. They responded...

Plus500 / inaccurate pricing

Go
Jul 22, 2017

Plus500 crypto currency's pricing is inaccurate during periods of high volatility. BTC and ETH in particular, when the market runs their pricing drifts out up to $100 on BTC, see attached images of various exchanges taken at the same time. This causes their customers to lose out on profit...

Plus 500 UK / manipulation with graphs

Re
Jan 12, 2016

I traded with PLUS 500 Uk from 3.10.2014. From this time to december I became problems with connection, not sended warning SMS, blocking deposits and manipulation with graphs.in december 2014 I filed a complaint against the company at FCA, than FOS. My complaint was rejected, the from me...

Plus500 / refusal withdrawal of money

Mo
Aug 27, 2015

I have submitted all the necessary documents requested by the company including my id identification, account number and others. However, I was not able to withdraw my money for unknown reasons. I have contacted them several times but without success. I assume my money was stolen and now I...

Plus 500 / fraude

Ha
May 19, 2015

I have been trading plus500 for around 2 years. I like to go on short positions and take my profit. but it looks like i can never make any profit as I always end up loosing.on the other hand I trade other companies demo account in the same way and most of the time I do make profit the way...

Plus 500 / bad broker

Jo
Apr 21, 2015

Complete waste of time!! Plus 500 don't even use real time!! As soon as you make money they change it around so you loose I was trading two different accounts and plus 500 lost me £600 and the other made me £170 trading the same currency at the same rates lol. I asked them...

[Resolved] Plus 500 / document verification trouble and no deposit refund.

As
Mar 30, 2015

Recently i started trading in Plus. 500 and deposited money without verifying my profile. I have submitted all the documents they asked for which was my work address. Ultimately they asked my residential address as well. I lost AED 1000. When I had asked for a refund they never reply. This is Plus 500 People. they temp you with their bonuses.

Plus500 / margin policy - scam!

Hs
Mar 27, 2015

I've vast experience in trading cfd and fx and i'm using plus500 for short term trades (Due to the abnormal expensive daily swaps) On march 12 I had balance of eur 9014 in my account and i've asked a withdraw of eur 7, 600- the amount deducted from my account. I left with a balance of eur...

Plus500 / instrument expiry

Aj
Mar 16, 2015

I made the fatal mistale of opening an account with plus500 last thursday night (12/03/15) after a friend of mine earned a few quid though it few days back. I bought some oil for approx £400 and on friday (13/03/15) price fell for oil. They kept sending me text alerts and emails at...

Plus500 / withdrawal of funds

Sk
Jan 29, 2015

I am trying to withdraw funds from my trading account but plus500 are not processing it by saying they are really busy due to workload. Below is an email from them. They say normally they process payments within 3 working days but its been 10 working days. I have asked them to tell me how...

Plus 500 / scam

Ms
Jan 25, 2015

I hope some one can help me plus 500 took 3, 000 euros from me And I traded Oil, and gold on line with this company and the prices were different From Bloomberg news I new there done thing wrong with there prices so i try to stop and sell and the software froze and did not alow me to get...

Plus500 / closed position

On
Jan 08, 2015

Hi please help me I have negative amount in my closed position in plus500 what does it mean, does it mean that I lost all my deposit money or the amount means debt that I have to pay. I really don't know what to do, i'm a student and I join plus500 and start trading just a few days ago and...

Plus500 / withdraw never paid out

Ha
Dec 23, 2014

After withdraw money from my account (3500 €) they never paid us my money to the paypal account. After I mailed this problem they send our transaction on cancel... So now after sending emails we don’t get response or proof they send me my money. My withdraw suddenly do not exist...

Plus500 / information

Gi
Dec 21, 2014

Some info about the fraudulent entity commonly known as plus500 Plus500 ltd., is an israeli company listed on the lse, not fca regulated at all and therefore not licensed to offer financial services, any link provided by them referring to plus500.com is not leading to this company but...

Plus500 / fraud-money stolen

Da

Warning:plus500 is fraud! Plus500 site is a big fraud, a total scam. Never put any own money in it. You never ever will see your money again. Only thing, you can do on their site, Is checking some trading prices (at least in currencies eur/usd seems be up to date). The "demo" and "with...