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CB Fast Food Chains Pizza Hut Complaints #702-721
Pizza Hut

Pizza Hut review: illegal service fee (taxes are already high enough) a scam for corporations to continue enriching

P
Author of the review
11:24 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

As much as illegal activity that's going on in this world the only thing now we need is for restaurants and big Corporations to continue taking more money than necessary from their customers/members. I experienced this illegal activity couple days before 4th of July 2019. I had ordered a pizza with no extra type of toppings, crust, or anything that would INCREASE the cost of me and my family ordering a pizza and to my knowledge the girl that gives me a total and says it will be ready in 20 min. I ask her is there any reason why the total is more than what taxes included.? Did I get charged for the 3 toppings ? AND THEN ONCE I ASKED HER ABOUT THE PRICE DIFFERENCE She clearly explained that their is a service fee now and started naming a few other companies that are doing it, and trying to make me comfortable with each company she named. I asked her if this "Service Fee" would be printed on my receipt which then she explained yes. I arrived to the place of crime to receive the product I had ordered. As I show up I tell the young gentleman in the front, perhaps I can get a print out of what you guys are charging this "Service Fee" for or a disclosure? His response was to speak to the Lady Manager and she said they have something on the counter. As I asked for Parmesan Cheese and Red Hot peppers, that are usually supplied with the Purchase order they charge 99 cents PER. I couldn't quite understand what circus parade was going on, as I pay for the pizza I grab my pizza and test to see if the kid was going to give me my change and accept my pizza and receipt and walk to my car to set the pizza down. Im waiting for him to wave me down or at least come out and acknowledge his mistake and which he doesn't. This greedy act aggravated me quite a bit, went back inside the place of crime and before I can say anything the cashier states, "oh you FORGOT Your change..." as I received my change I told the customer there be careful with them taking more than what they are charging you. This is an absolutely illegal act and aren't able to charge more than what STATE TAX and Their PROVIDED Prices are posted. Not only that after inspecting my receipt they had input a different number to receive rewards on a different number which is another way of taking your rewards and taking your credit for others purchases. I WILL NOT BE RETURNING TO ANY CORPORATE PIZZA PARLOR. I will now SUPPORT MOM AND POP Shops or locale restaurants and Hit them where it hurts since this is a pick and choose outcome. Because of The Rewards that was stolen and not only that the illegal service fee... Just because we are in california doesn't mean that we have to be charged for breathing. completely illegal... Ticket# 0203 Date: 7/2/2019 Time:10:51 The phone number stealing the rewards: 661-547-0808 I would want a class action settlement with this corporation to be done and to return not only all the money returned to all of those they have stolen it from, also to return rewards points disbursed to every member who has ever ordered since this ILLEGAL ACT HAS BEGUN. HAPPY 4TH OF JULY.

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  1. Pizza Hut Contacts

  2. Pizza Hut phone numbers
    800 028 7034
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    United Kingdom
    8800 100 1958
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    Russia
    600 569 999
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    14%
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    UAE
    23 300 000
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    33%
    Confidence score
    Hong Kong
    1700 506 070
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    Israel
    +1 (800) 948-8488
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    United States
    +44 330 123 0790
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    United Kingdom
    +1 (866) 364-0825
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    Canada
    +33 351 860 038
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    50%
    Confidence score
    France
    +40 212 101 010
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    Romania
    +351 222 444 222
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    Portugal
    +46 86 638 895
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    33%
    Confidence score
    Sweden
    +966 920 000 910
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    Saudi Arabia
    +27 86 074 992 488
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    South Africa
    +65 62 353 535
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    Singapore
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  3. Pizza Hut emails
  4. Pizza Hut address
    7100 Corporate Dr, Plano, Kentucky, 75024-4100, United States
  5. Pizza Hut social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 23, 2026
  7. View all Pizza Hut contacts
Pizza Hut Category
Pizza Hut is ranked 7 among 57 companies in the Fast Food Chains category
#05 Papa John's Papa John's #06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread

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