The complaint has been investigated and
resolved to the customer's satisfactionResolved Pfaltzgraff — Stay away from this product!
resolved to the customer's satisfaction
I am writing this review to alert others to the problems I am having with the set of dishes I recently purchased.
I chose Pfalzgradd because I loved the Napoli pattern.
I have owned the set of dishes for 5 months now. I paid over $300.00 by the time I purchased service for 8 and various other pieces. Unfortunately the quality is so poor that they are full of chips already. I never experienced this with other sets that I have and some I have been using for over 15 years. The set already looks old. When I contacted Pfaltzgraff, I was given instructions on how to take care of my dishes. I do not need instruction. I have been using dishes all of my life.
I got no results from Pfaltzgraff as far as offering to replace my chipped pieces but to be hones it wouldn't matter because they would chip just as easily.
These dishes are also too large to fit comfortably in my cabinets and they take up way too much room in the dishwasher.
Stay away from this product. You will not be happy.