I was interested in building my family tree and finding ancestors. I paid on line for a 5 year membership for unlimited access to public records. Every time I searched for someone it said it wasn't available even tho I entered names I knew the information for. Then I tried something different and was told I had used up my credits. Nothing was said about credits when I signed up. I am calling my Credit Card Co. and if I can't get a refund then I am calling my Attorney. It may seem like a small amount but it is the principle of it, I can't believe they can continually get away with this.