PELabs / Phentrazine 37.5Rip off company!

J
This review was posted by
a verified customer
Verified customer

On 12/19/06 I received a trail bottle of Phentrazine 37.5. On 1/8/07 I was charged another $149.95 from this same company for product I did not order or receive until 1/29/07. I contacted customer service and was informed that all sales are final and that returns will not be processed or refunded. This is a ripoff company.

Beware! Do not order a trial offer of phentrazine 37.5. Pe labs will charge you $149.95 without your authorization!

Responses

  • An
    Angela-k Jul 31, 2010

    I am so glad I'm not the only one who fell for this scam!!

    0 Votes
  • Ma
    may11 Aug 04, 2009

    I had the same problem. After seeing the money taken out of my account, I did call the company and they said I could return for full refund (of $150). I mailed back the 2 bottles they said they never received the package therefore they would not refund my money. So I asked them to mail the product back and they wouldn't do it since they said they never received it. Luckily I saved the mailing receipt from the post office to prove that I did indeed ship it. It took me over 6 months working with the post office and the company, with multiple phone calls and persistence with the company and the post office (who were very helpful), that they finally did mail the bottles back to me. Never order anything like this on-line - it IS a rip off!

    0 Votes
  • Bo
    Bob Dec 09, 2008

    I too just recently made the same mistake. But thanks to this board and all of your posts I just called and cancelled my credit card before the extra charges hit. It'll be interesting to see how this plays out now.

    0 Votes
  • Ra
    Raquel M Nov 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    umm, a bit of advice for anyone who wants to order anything that has a free-trial just pay shipping and handling ... USE A PRE-PAID with the exact amount needed!!! Don't add more funds to the card if u don't like it :)

    0 Votes
  • Ji
    JimTutwiler Oct 27, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was not informed ether in writing or any other way, that I would automatically be enrolled in a program of being ripped off every few Months, or be required to pay $49.95 to get out of the program. Also in the advertisement it is pointed out clearly that the Phentrazine 37.5 is safe for use by anybody, yet my Dr informed me to send the sample back, and under the label it is indicated that if you are a patient, with any one of a number of ailments, you should not take this stuff. This Co needs to be put out of business, they are worse than a Bank when it comes to ripping off the public.

    0 Votes
  • Ra
    Rachel Oct 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The sale rep. that I talked to on the phone straight up told me there was NO AUTO SHIPMENT AGREEMENT when I ordered my free trial because I asked them if I had to call and cancel the order if I wasnt happy with the product and she told me NO! that there was no auto shipment!

    0 Votes
  • Ad
    Adrienne Kazarian Oct 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Well, since I have been ripped off before ordering things from companies and then getting automatically billed on my cc ( because the average person does not read the "fine print" on things) I knew to read the terms and conditions. So I did not order the free trial, I went ahead and ordered the 2 months supply as it is actually cheaper in the long run, and I did not want to be on an automatic re-order.
    Someone from their customer service dept did call me leaving me a message asking me if I wanted to "complete" my order. I called them back of which they did answer the phone and I explained I did complete my order and it had gone thru. I guess because I changed my order it looked like the first order didn't go thru. I have not had any problems...yet. They are not the only company out there that does this type of thing. I learned the hard way as well. You have to read the fine print and the terms and conditions when ordering anything (especially when having to do with diet pills or products) I seriously doubt any lawyer will be of any help because it's right there in the terms and conditions. Not saying it's fair or right, just saying they put it in there and it's not their fault people are not educated enough to know to where to read to find out the real deal. I'm just afraid the real rip off is gonna be the stuff does not work!! :(

    0 Votes
  • Cr
    Crystal Aug 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Here it is almost 2 years later and nothing still was done. we all got ripped off and the company is protected as well as sitting good on unauthorized profit. People try anything to make a quick buck and take from others. That's sad. I had to also pay an overdarft at my bank for ISF. This ordeal was really wrong.

    0 Votes
  • Eu
    Eulee Jones Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi, I also oredered the free trial offer with $4.95 shipping and handling. I read the terms and conditions and there were no statements about auto shipments. I received my trial pills and couldn't take them. I didn't go back online to cancel, because there was nothing that said I should. Well today 19 days later I receive 7 bottles of pills on the mail with no paperwork or anything. I contact my credit card company and they give the the phone number of the company that had charged my card. The complaint department of my credit card compant called the company and we had a three way conference. They said I had had 30 days to cancel the auto ship, even though it had not been that long, they would refund the $129.95 on my credit card but charge me $49.00 for cancelling. Help, we need to do something about this fraud. They also couldn't give me the web site where they said all this was on and said they would send me the web site to my email and they didn't. I had cleaned all my cookies out and I don't have the website anymore.

    0 Votes
  • Ar
    Arlyne Breitbart May 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I sent for a FREE trial 2 week supply of Phentrazone 37.5 and paid $4.95 in shipping. I was recently sent two more bottles of this which I DID NOT ORDER!
    I refused the delivery from the post office and the company is now telling me they are going to charge me a $49.95 cancellation fee. I will not pay this FEE and will have American Express dispute this for me. If I don't receive satisfaction from the company, I will lodge a complaint with the Better Business Bureau about the tactics of their company. Thank you for you attention to this complaint.

    0 Votes
  • Ma
    marissa May 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the phentrazine 37.5 and took one day worth and was so sick i called out of work for the week i have been constantly calling the place to cancel i actually dont care about paying the 49.95 for the trial but i am not paying 150 for that when i have been trying to cancel this whole time!

    0 Votes
  • Tj
    T.J. Finton Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    same story as what was previously stated I read this complaint board and decided to call the company told me there was a cancellation fee of $50 and I told them I refused to pay that or the other fee, also told them I will take out all of the money from my checking account so good luck trying to get that, screw this company I hope they all go to hell.

    0 Votes
  • Lo
    Lori Calovich Apr 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I placed an order and within 5 minutes called and said I changed my mind; I was informed I could not and I would have to pay the 49.00 cancellation fee. By law, you have 3 days to recind a contract/agreement, they wouldn't give me 10 minutes! I called my credit card company and sure enough, the 4.95 order was placed and 9 minutes later the account was charged the 49.00-I wondered why they had me on hold for so long! I am going to dispute the charges, my card company told me I have at least 24 hrs, this company was telling me I could not cancel my order.

    I am going to report to every level I can, I have never seen such a scam!!!

    0 Votes
  • Sa
    Sarah Apr 09, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I did not even order a sample of this product! A package came to my door so I signed for it and was surprised to find a bottle of pills I'm not even familiar with...

    0 Votes
  • Sh
    sharon hascup Mar 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just received my other two bottles that I didn't know I was getting. Now What? So far I haven't seen any charges but I will send all these emails to my credit card company if I do get a charge.

    0 Votes
  • Bo
    bob Mar 08, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I got scammed the same way. I do not remember them posting the agreement back when i ordered them. Now i see they are posting up front that you will be charged. My problem was that i could not take them. That is why you try a sample. If it doesn't work then you do not buy anymore. If they do work you reorder. This company will find one day that getting the 149.00 upfront the way they are doing will not bring repeat customers then they will have to come up with another scam.

    0 Votes
  • Wi
    Winifred Olson Mar 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Be carefull. I got on a survey..and there was Phentrazine 37.5. I went ahead & got it... FREE just pay postage. I've never felt so stupid. PEOPLE don't do it. What a RIP-OFF. I wish I had known about this site... and seen the complaints. I would have done it. Also watch out for HYDRODERM---they get you, too!

    0 Votes
  • Vi
    Virginia Mitchell Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also ordered the trial offer and was sent 2 more bottles which I did not . I called the customer service line and was told to go to the following website: [email protected]

    The web address sent me to this website. Is there any way to get to the website and get a return code to return the pills?

    0 Votes
  • Ga
    Gale Goodson Feb 19, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want my MONEY back

    0 Votes
  • Jo
    Joanne Lewis Feb 10, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Here is my agreement to the the cancellation fee. Lesson well learned! Joanne Lewis.

    0 Votes
  • Pa
    Paula Feb 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Ok... i get it... they sign you up for an auto ship program! BUT, HAS ANYONE TRIED THEM? DO THE PILLS WORK? IF SO.. MAYBE ITS WORTH IT!

    0 Votes
  • Sa
    sarah Feb 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    im sitting here thinkin well did you all read the terms and conditions it clearly states have within 15 days to cancel your subscriptoin and you have to set up an account to cancel.but however im very sorry to have learned ov yourcomplaints

    0 Votes
  • Pa
    Pamala Herron Jan 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also ordered a trial size of phentrazine 37.5. The $149.95 was charged to my credit card which put me over the limit on my credit card since I had other important charges being added. I contacted the company by e-mail and told them I had not even tried the trial size bottle of phentrazine. They sent me a very nasty e-mail and spoke nothing of me returning the product and getting a credit on my credit card. I learned a lesson. I didn't have the time nor the patience to deal with them because I found out from my physician I could not take this product because of an illness he discovered. I still look at the two unopened bottles and the pill cutter. I could certaintly use that $149.95 plus shipping. Maybe for medication I need.

    0 Votes
  • Jo
    JosephKristen Pierce Jan 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    [email protected]
    ATTENTION: QUAY [protected] ext. 111

    I agreed to last nights conversation, regarding that you would refund my husbands account $100.00 and you would keep the $49.95 for the cancelation fee.

    Sincerely,

    Kristen/Joseph Pierce

    0 Votes
  • Ra
    ramiro ramirez Jan 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    looking for a place to celebrate my douther 15 birthday saw a ad outside a grocery store about a place call ricks party house I contact a person of name bratt n agree to rent the place for 800.00 total a day give him 200.00 deposit when it came to sign the contract his price went up to 1300.00 n refuse to gime my 200.00 dlls back n threat me saying than his cousin is michel brooks jimenez a well known i.n.s lawyer . Im legal n pay taxes to this beutiful country n want my 200.00 back ricks party house 227 s.w 25 tel:6045509 bratt

    0 Votes
  • Ma
    Marlene Folse Jan 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    as you said on the phone the only way to get my $100.00 refund is to except you keeping $49.95. You have my permission all though only agreed to a trial size for only $4.95, with a chance to cancel it only been done two weeks and took $149.95 out of my account. I recieve the trail size on 12-21-07 and you withdrew $149.95 out of my account on 12-24-07. Please put the $100.00 back in my account as soon as possible. Marlene Folse Thibodaux Louisiana 70301

    0 Votes
  • Lj
    ljohnson Dec 30, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I order from this same company and they charged me a 149.95. I disputed it with the company, they were very rude.Then i disputed with my bank and got my money back from bofa.

    0 Votes
  • Sy
    SYED MOHIUDDIN Dec 18, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ORDERED SAMPLE AND GAVE MY CREDIT CARD NO ,AND YESTERDQY I SAW THAT THEY HAVE CHARGE FOR SAMPLE AND ANOTHER CHARGE FOR 69.99. SO FAR I HAVE NOTRECEIVED ANY THING. EVENTHOUGH I HAVE CANCELD THIS ORDER A LONG TIME AGO. BUT THEY STILL CHARGE ME. WHICH IS NOT FAIR .EITHER I SHOULD HAVE GOT THE TABLETS. THEN I WAD SUPPOSED TO BE CHARGED. BUT I HAVE NOT GOT ANY THING , I STILL CHARGED. THESE PEOPLE ARE REDICULES. I WILL CALL BETTER BUSSINES BUREO. AND MY BANK. TO CANCEL THIS.

    0 Votes
  • Ka
    kathy dianne clabough Dec 14, 2007
    This comment was posted by
    a verified customer
    Verified customer

    argree to pay 79.95 and you will refund me 79.95 back in my bank.

    0 Votes
  • Ch
    Chantel DeLeon Dec 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Wow it amazes me that so many of us were taken. The Company knows how to do that right!How upsetting! My acct. was also charged for 149.95 for something I didn't order! The pills didn't even work!

    0 Votes
  • De
    Dena Keith Nov 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I just got off the phone with these people..they sent me 15 pills..and charged me 149.95 for this is ridiculous and not called for.. and I'm disputing this with my bank also.. they are taking money without peoples permission.. I had no idea free sample meant.. pay for.. so I will dispute this on all intentions of the degree that I have to..this is awful people.. especially around the holidays when they are taking money from your children.

    0 Votes
  • De
    Dena Keith Nov 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I also just now got off the phone with these people that sent me 15 of these pills... and has charged my account for 149.95..I'm very angry.. I had no Idea these people would be ripping me off...what a bunch of scammers they are.. I will dispute this as far as I can take it. This is not called for its ridiculous and its not right to scam us people.. just wanting to try a so called free sample of this product to turn around and be ripped off for 149.95.. I am fire red mad at this very second.. and especially right before the holidays.. they are taking my kids Christmas money away.. and its not fair to them.

    Dena Keith

    0 Votes
  • Cl
    Claudia Robillard Nov 05, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Buyer beware this just happened to me it did not state in the terms that if I got the free trial for 4.95 that they would send me a full shipment at 149.95. I went on line to pay bills and found that they took the money. I tried to send a complaint ticket and it wont let me.

    0 Votes
  • Ga
    Gayle Williamson Oct 05, 2007

    I to ordered the trial and NEVER received the trial, then my bank statements shows 149.95 I never said could be charged. You get the auto- answer line and the run around on the phoone and the online service. bank checking out and I will have to cancel my card and have a new one sent. LAW needs to do something with this co. Bank is now tracing this dispute and I have pre-paid legal councel in all 50 states. g-Uncle is U.S. Sn. Robert Byrd. I WILL get some action one way or the other. Gayle Williamson

    0 Votes
  • Je
    jenann cessna Oct 01, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I never saw the terms or conditions. there is no way I would have accepted the terms if I had seen them. I am contacting my local TV station for assistance to stop this fraud. Surely there must be a better way. I can only hope that the company will cease and desist. What a way to make a living.
    I work too hard for my money to throw it away like this.
    And the pills did nothing for me. I could get the same result drinking green tea all day.
    Jenann Cessna

    0 Votes
  • Ka
    karen clovis Sep 20, 2007
    This comment was posted by
    a verified customer
    Verified customer

    BUYER BEWARE! do not, do not order the trial size or any thing else from this company!!!!! My husband ordered the trial size and to make a long story short, he was charged $149.00 shortly after that without even recieving any other shipment!!!. After many arguing back and forth between him and them and the credit card company the matter was still unresolved!
    Needless to say, a very expensive mistake! The one pill he took ,left him jittery all day. We still have the bottle in the cabinet. Please I urge you do not be tempted to fall for this SCAM.

    0 Votes
  • Vi
    vickie hopkinson Sep 16, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I had the same thing happen to me. I thought I was ordering the free trail offer and all I had to do was pay for S/H for this product. To my surpise I was charged a fee for $149.00 for a membership fee and then was charged additional $149.00 for the monthly charge for these. Trying to get this problem was a joke.I don't know how many times I tried to get this taken care of but all I got was a run around. After several weeks I was only intitled to my membership fee. I think this company should be taken off the computer this is FRAUD.

    0 Votes
  • Al
    Alice Faison Sep 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I too was taken in by the gimmick> I purchased the trail package for $4.95 then later $149.95 was taken from my account and no result was apply to help me on my rerfund. And I needed my money at the time. I'm a single mom trying to make ends meet as is.

    0 Votes
  • Vi
    Victoria Fassell Aug 13, 2007
    This comment was posted by
    a verified customer
    Verified customer

    Hi all!

    Yep same story here... all of a sudden i check my bank acct & i was negative... 149.95 plus banks fees,so the company completely messed up my bank acct. I ran into major problems cause of this company & i felt like no one would help me at all.

    So i went to my bank & they did a full investigation. I had days of running around for all these different documents.Visa refunded me back my money they made a major complaint again this idiots!

    I must admit the pills made me feel good but no weight loss... i was so upset don't worry everyone they will get there's!

    What goes around come around!

    Victoria Fassell.

    0 Votes
  • Te
    Teresa Sloan Jul 12, 2007
    This comment was posted by
    a verified customer
    Verified customer

    I ordered the free trial of Phentrazine 37.5 back in January. I received my 15 day trial of pills a week later. 15 days later, another $150.00 was deducted from my account. I have never been able to even contact this company. I also never received the other two bottle of pills. I never authorized this second payment to come out of my account and they did not even hold up to their end and send the rest of the pills. This is a fraudulent company and I hope everyone reads these complaints before attempting to ever order anything from them. I also have contacted the Better Business Bural.

    0 Votes

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