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Last week, the billing department was supposed to send a request over to my host to give me extra time to complete some form of payment but the agent in the billing department plain as day stated that they didn’t forward over the email, they forgot to forward it over to my host and I was panicking all day about my place to sleep. I want compensation
Country of complaint: United States
Claimed loss: Fees
Desired outcome: I want the billing department to rectify their mistake and justify that member support agents are rude. the agent didn’t even say that she admitted to them dropping the ball. It’s been almost a week.
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