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OneProvider

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5:11 pm EST

OneProvider - Dedicated server rental

Since renting a dedicated server from you beginning 15th September 2022, Oneprovider has suspended the server 4 times, once every month alleging that whilst the server and IP address of 213.202.230.64 was in my custody, that I have carried out malicious activities, namely using the server to scan website and servers for vulnerabilites.

Each time I have received this alert I have verified that each report only ever mentioned 213.202.230.64 as last alerting for malicious activity prior to my use of the IP address e.g before I rented the server and was allocated the IP address.

I have asked for an explanation for this to be fobbed off with that the server has been unsuspended and that I should run a scan of the server and that the server will be monitored for a period of time despite no activity that can be attributed to me.

Desired outcome: Refund equal to number of days that the server was suspended for since I first rented it, for staff at OneProvider to recieve training on how to read reports to prevent false allegations against a customer.

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OneProvider Reviews and Complaints

How responsive is OneProvider's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is OneProvider’s rated by hosting clients?

OneProvider’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of hosting clients are dissatisfied with server solutions.

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Keywords

custody dedicated server ip address malicious activities scan server suspended vulnerabilities website
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Overview of OneProvider complaint handling

OneProvider reviews first appeared on Complaints Board on Jan 12, 2023. The latest review Dedicated server rental was posted on Jan 12, 2023. OneProvider has an average consumer rating of 1 stars from 1 reviews. OneProvider has resolved 0 complaints.
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