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Olivieri & Son Customer Service Phone, Email, Contacts

Olivieri & Son
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www.basementandwaterproofing.com

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Olivieri & Son Reviews 8

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Olivieri & Son *** & **** are the best!

& *** are the best! They took care of a backflow and waterproofing issue at my rental property and they handled everything from permits to completing the job in under 3 days, and cleaned up everything very professionally. They truly know the waterproofing business inside and out and it shows! I would highly recommend this family-owned business for all your waterproofing needs! Thanks again Paisans!

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Olivieri & Son *** and his crew did an amazin job on our foundation!

and his crew did an amazin job on our foundation! I am in construction and have seen a lot of this type of work done-These guys are beyond compare! Took time to evaluate problem inside and out. They were prompt, efficient, courteous, and did a very thorough job. Our basement is totally dry now! When finished, everything was put back in place and there was no mess! I would highly recommend Olivieri & Son! Jim

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Olivieri & Son I've been dealing with Olivieri & Son, Inc

I've been dealing with Olivieri & Son, Inc. since June 1st. They said they would come out to give me an estimate, but they've only come twice. They told me to call them, so I did. I've called them over 30 times and left messages, but they never respond. Their customer service is terrible. I even went to their work location and talked to Mark and Rocco in person. If they don't want to do my job, they should just say so. I've been waiting for a response for 6 months now. If I knew it would take this long, I would have hired someone else who actually cares about the customer.

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Olivieri & Son Complaints 5

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Olivieri & Son My mom, who's getting up there in age, had Olivieri & Son do some waterproofing stuff at her house

My mom, who's getting up there in age, had Olivieri & Son do some waterproofing stuff at her house. The work itself was alright, but man, their communication was just terrible. They hardly ever answered phone calls or texts. Last year, my mom paid them in full, even for this little concrete pad outside her door that they said they'd finish up when the weather got warmer. Well, spring came around and we tried reaching out to them over and over again (calling and texting, 'cause their email on the website doesn't even work!). Rocco, the owner, only bothered to return one of my calls and said he'd swing by the next week. Guess what? He never showed up. At this point, we just want our money back for the concrete work 'cause it's pretty clear that this company has no intention of actually finishing the job.

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Olivieri & Son I recently hired Olivieri & Son, Inc

I recently hired Olivieri & Son, Inc. to fix a leak in my basement. I must say, their service was not up to par. The workers arrived late and seemed unprofessional. They did not properly assess the problem and ended up making it worse. I was left with a bigger mess and a higher bill. It was a complete waste of time and money. I would not recommend their services to anyone.

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Olivieri & Son I hired Olivieri & Son to waterproof a part of my basement in March

I hired Olivieri & Son to waterproof a part of my basement in March . *** came to my house a couple times and we talked about the cracks and water problems in one section of my basement. He gave me a price to waterproof the outside and fix the cracks on the inside walls. They did the outside waterproofing like they said, but they never finished the inside work. He asked to come get payment, which he did, and he said the wall needed to dry out and settle before they could do the inside repairs. He told me to contact him in 3 months and they would come finish the job. I've been in touch with them many times. They told me to call back when it's not busy, or sometimes they don't respond at all. Recently, they sent a message saying they would come between certain hours, but they never called or showed up. They said it should only take 1-1 1/2 hours, and all I want is for them to finish the work.

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Is Olivieri & Son Legit?

Olivieri & Son earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Olivieri & Son to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Olivieri & Son is known for their high standards and safety. If you're thinking about dealing with Olivieri & Son, it's wise to check how they handle complaints.

Olivieri & Son has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Olivieri & Son's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Basementandwaterproofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Basementandwaterproofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The basementandwaterproofing.com may offer a niche product or service that is only of interest to a smaller audience.
  • We detected that basementandwaterproofing.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Olivieri & Son protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Olivieri & Son In March , I reached out to Olivieri & Son to figure out why water was getting into my heat ducts

In March , I reached out to Olivieri & Son to figure out why water was getting into my heat ducts. On 3/3, Olivieri came over to measure around the foundation and talk about the job. Then, on the week of 3/15, his son and the rest of the crew started working. The job involved excavating to the footer, plugging all cracks from the footer to the ground, replacing all drain tile and downspout lines with #*** PVC, installing clean outs for the drain tile on each wall, backfilling with #57 wash stone to the ground, placing topsoil next to the stone, obtaining permits and having the work inspected by the city, and replacing the cement that was removed during the digging process (a 15' long by 2' wide section of the front patio). Because of the colder temperatures at night, they couldn't replace the cement for the patio until the first part of April . All of this was included in the total price of $10,300.00, which I paid in full on 3/18. However, ***, the son, hasn't responded to my calls, emails, or text messages, and hasn't taken any action to fix the problem.

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Olivieri & Son Basement waterproofing

Basement waterproofing... Loose back fill is sinkin. Contractor was informed he was diggin up my river rock and lucky stones in front of and behind my fence gate. Contractor used loose fill dirt where the rock/stones use to be. It is now sinkin and has become a mud puddle, my potting bench is also sinkin on one end where they dug and backfilled with loose soil. I have since tried to shore up the bench with bricks. In order to gain access to my outside faucet I had to walk through mud. This needs to be fixed. I also had to remind them to call 811 before they began to dig, which is the law... seems they are in a habit of not doin so. The father and son appear to play good cop, bad cop, father sayin one thing and the son doin another. I contacted *** Olivieri (father) in the fall about this problem, but he has failed to contact me. Their ad also states that they power wash the foundation, they did not, they just scraped it. Ad also claims they respect your property... then why did the son walk through and crush my plants on the OTHER SIDE of the fence, where he had no reason to be (that was not in the work area). I'm hopin these irreplaceable plants come back in the Spring of 2021.

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About Olivieri & Son

Screenshot Olivieri & Son
Olivieri & Son, operating under the website basementandwaterproofing.com, is a highly reputable and trusted company specializing in basement waterproofing and related services. With a proven track record of excellence, Olivieri & Son has established itself as a leader in the industry, providing top-notch solutions to homeowners facing basement water issues.

One of the key strengths of Olivieri & Son is their extensive experience in the field. With years of hands-on expertise, their team of skilled professionals possesses an in-depth understanding of the complexities associated with basement waterproofing. This allows them to deliver effective and long-lasting solutions tailored to the unique needs of each customer.

Olivieri & Son takes pride in their commitment to customer satisfaction. They prioritize open communication and collaboration, ensuring that clients are involved in every step of the process. By actively listening to their customers' concerns and goals, Olivieri & Son is able to provide personalized solutions that address specific issues and meet individual requirements.

The company's dedication to quality is evident in their use of advanced techniques and state-of-the-art equipment. Olivieri & Son stays up-to-date with the latest industry advancements, enabling them to employ innovative methods that deliver superior results. By combining their expertise with cutting-edge technology, they consistently exceed customer expectations and provide long-term solutions that stand the test of time.

Furthermore, Olivieri & Son understands the importance of timely and efficient service. They recognize that basement water issues can cause significant disruptions and stress for homeowners. As such, they strive to complete projects within agreed-upon timelines, minimizing inconvenience and allowing customers to regain full use of their basements as quickly as possible.

In addition to their exceptional basement waterproofing services, Olivieri & Son also offers a range of related solutions. These include foundation repair, crawl space encapsulation, sump pump installation, and basement remodeling. By providing a comprehensive suite of services, they ensure that homeowners have access to all the necessary resources to address any basement-related concerns.

Overall, Olivieri & Son is a reputable and reliable company that homeowners can confidently turn to for their basement waterproofing needs. With their extensive experience, commitment to customer satisfaction, utilization of advanced techniques, and timely service, Olivieri & Son consistently delivers exceptional results. By choosing Olivieri & Son, homeowners can have peace of mind knowing that their basement will be effectively waterproofed, protecting their property and enhancing their living space for years to come.

Overview of Olivieri & Son complaint handling

Olivieri & Son reviews first appeared on Complaints Board on Jun 29, 2023. The latest review ***** & **** are the best! was posted on Jul 4, 2023. Olivieri & Son has an average consumer rating of 1 stars from 8 reviews. Olivieri & Son has resolved 0 complaints.
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  1. Olivieri & Son Contacts

  2. Olivieri & Son phone numbers
    +1 (440) 342-6844
    +1 (440) 342-6844
    Click up if you have successfully reached Olivieri & Son by calling +1 (440) 342-6844 phone number 0 0 users reported that they have successfully reached Olivieri & Son by calling +1 (440) 342-6844 phone number Click down if you have unsuccessfully reached Olivieri & Son by calling +1 (440) 342-6844 phone number 0 0 users reported that they have UNsuccessfully reached Olivieri & Son by calling +1 (440) 342-6844 phone number
  3. Olivieri & Son address
    869 Marks Road, Brunswick, Ohio, 44212, United States
  4. Olivieri & Son social media
  5. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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