CB Clothing and Accessories Old Navy Complaints #162-181

Old Navy review: poor customer service

Nea123 of Marshall, US

Jul 19, 2019 8:57 pm UTC

Today Old Navy had a sale for $6 kids jeans! The manager on duty refused to honor the sale! I had multiple jeans from infant to toddler and even older kid sizes. The cashier and manager argued that an infant wasn't a kid. Wow! What's the definition of a kid hmmm because that surely didn't make any sense?! The manager had no prior knowledge of the sale and couldn't identify the items which were a part of the sale since there were no signs indicating the sale items. She pulled out a tablet which only indicated that kids jeans were $6 as I indicated. Nowhere did it mention an age limit or size just kids! This sale was bogus and misleading! There definitely needs to be clarity when items are supposedly on sale and the employees need to be up to par when certain items are listed for mark downs and they should definitely honor the prices! Longview, Texas poor customer service and rude employees! Need better friendly courteous customer service.

0 comments

Add a comment

Old Navy - different prices in store vs. online 5

Resolved

Old Navy - fraud and cheating! 20

Old Navy - too friendly!! 16

Old Navy - unnotified credit card limit decrease 1

Resolved

Old Navy - check payment 3

Resolved

Old Navy - Gift cards stolen

Old Navy - store policies suck! 1

Old Navy - return policy 1

Old Navy - customer service at old navy

Old Navy - Store bathroom

View all Old Navy reviews and complaints

Old Navy Contacts

Old Navy phone numbers

+1 (800) 653-6289

Click up if you have successfully reached Old Navy by calling +1 (800) 653-6289 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (800) 653-6289 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (800) 653-6289 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (800) 653-6289 phone number

United States

+1 (614) 744-3908

Click up if you have successfully reached Old Navy by calling +1 (614) 744-3908 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (614) 744-3908 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (614) 744-3908 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (614) 744-3908 phone number

USA & International

+1 (866) 450-5294

Click up if you have successfully reached Old Navy by calling +1 (866) 450-5294 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (866) 450-5294 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (866) 450-5294 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (866) 450-5294 phone number

Old Navy Card

+1 (866) 450-5295

Click up if you have successfully reached Old Navy by calling +1 (866) 450-5295 phone number 0 0 users reported that they have successfully reached Old Navy by calling +1 (866) 450-5295 phone number Click down if you have unsuccessfully reached Old Navy by calling +1 (866) 450-5295 phone number 0 0 users reported that they have UNsuccessfully reached Old Navy by calling +1 (866) 450-5295 phone number

Navyist by Old Navy

More phone numbers

Old Navy emails

custserv@oldnavy.ca

100%
Confidence score: 100%

Support

Old Navy address

6007 Green Pointe Drive, Groveport, Ohio, 43125, United States

Old Navy social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 18, 2026
View all Old Navy contacts