The complaint has been investigated and
resolved to the customer's satisfactionResolved OHIP — HEALTH CARD RENEWAL DENIED
resolved to the customer's satisfaction
I went to the OHIP office to renew my 13 month old daughters health card. First of all the only person that wass nice was the greeter who gives the numbers the rest of staff talk to you as if they are doing you a favour, Extremely Rude. I was asked to provide her birth certificate and her old health card. after providing her with all the information she did not accept her birth certificate because she was born in Texas and she asked me for her citizenship card and said there is no way to get a health card without a Canadian citizenship card. I asked her how did you guys give her a health card the first time. she said.. they made it an exception to give me time to obtain a citizenship card as a proof that the baby resides in Canada. I think it was OHIPS job to tell me this when providing me a health card in the first place.. i was never told anything. This is lame I'm a canadian citizen I live here and i pay every god damn tax they throw at me and if I have a health card.. my wife has a health card and some next dude who is doing drugs and getting free checks from government every month has a health card.. i think my 13 month old daughter deserves one too. I have no problem obtaining her citizenship card but the process takes 10 months.