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CB Doctors and Surgeons Review of Oceanwind ER SVCS Partnership
Oceanwind ER SVCS Partnership

Oceanwind ER SVCS Partnership review: Excessively High Bill

C
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8:06 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I went to the ER at the Oceanside Hospital in Port Charlotte, FL in Nov. 2012 for a strange rash that I had broken out with. I was on vacation there, and didn't know how serious it was. When I arrived at the ER, there were a few people sitting in the waiting room. After a while the people gradually joined there family member or friend that they had come with. And so I realized that I was the only one In the waiting room to be seen, at the time I had arrived. And I had already been there for about 2 hours. When I was finally called back to a room, the nurse was pleasant, and checked me in. Then he left the room and I waited for the DR. For an unusually long time since everyone in the waiting room before me had already left. I thought I would be next. No, wrong. When the DR. finally came in he was rude and impatient. It wasn't my fault if it was busy that night. I deserved to be treated decently, with respect. He was in the room very briefly, he ordered some lab work. And when the results finally came back he said I had virus, and not to worry about it.
Now, the thing is, As rude as he was,
and as much waiting as I had to endure ...
The DR. himself charged $1, 335.00 for his services that night.
This is outrageous! When my insurance company got the bill they paid their going rate for the services provided, and that amount was $568.10 Now the hospital billing agent keeps billing me $766.90 for which I feel I should not have to pay. It is over and above the normal rate for our area, and he was not very professional, and I had to wait so long to be seen. This bill is outrageous. I should not have to pay this much. If any, they should reduce it greatly. No wonder health care costs are so high, and climbing.

Cheryl Dykhuizen

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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