NJ Department Of Labor Unemployment review: Not receiving benefits

I haven’t been on unemployment since 2008 and I try my hardest to stay off . I filed my claim on April 3, 2022 and was told that an error occurred because I said I was a full time online student and working. I received an e-judification response about it taking up to 4 weeks. I then called and was told the error was fixed and could claim without this error happening again. Unfortunately, that was not the case because now I’m being told it takes 8 weeks . I running into my rent being backup as well as other bills . Why is this error matter not escalated properly and handle more efficiently ?