The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Nicor Home Solutionshome solution plumbing

D Jul 27, 2019

Recently I had your plumbing contractors out for a broken sewer line.. it was supposed covered on the agreement I have been paying on for years... first plumber said it covered under agreement and told me what they would do... second group came out and did the same... but they had to talk to boss... bait and switch tactics kick and he come back and said they don't cover the break...
I was furious it state in brochure that all breaks covered from house to street are covered... the plumbers hurried and left. I returned to basement to check work.. they left a can of paddy they used on overhead cap and neglected to turn on pump.. I never thought nor would use such devious tactic
Yo

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Nicor Home Solutions's response · Jul 30, 2019

    Good morning. Please send an email to [email protected] with your contact information so we can locate your account and have our specialist group assist you. Thank you for your patience and cooperation.

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