NG Kok Kheng of Great Eastern review: inadequate no of check in counters to handle so many flights.

Flying to Pudong On 8.55am flight on 13 Nov. the common check in counters are handling 6-7 flight destinations but only 5 counters are open. You are an experienced airline and can you imagine whether this is adequate? Am sure you can improve the speed even at the counter.
I hv seen in other airports where an officer will get customers to wait behind a checking passenger so that it is faster to serve the next customer. However the officer seems to be sometimes sleeping. By the time the counter is vacant, the only he asked the next customer to wheel his luggage to the counter, taking up extra precious seconds!
Go 5S!