Money Mart review: customer service in this store

We have being here for couple of times now. But this time I was very disappointed more than any other time. The lady (Jessica was her name) had asked us way more personal information than we usually get asked. And when we asked what the information is for because we hadn't got asked before when we taken money out she raised her voice and said "well it's the company policy". And fail to explain what the information was for. And then she told us to grab a seat because she needs to get the money. After we sit down she told the lady that was behind us to the window Dan she did her transfer. And then as that lady leaves other lady walks through the door and she told her to go to the window to do her transfer. We were sitting there for over 15 min waiting because she went and did other people's transactions even tho we were there first. I am not happy with this whole things and I hope that you guys will improve your customer service in the near future.