National Covers

I ordered the correct size/height and all but the layout is NOT the *** Trophy 2002WA layout!The original *** layout has 2 poles mounted on the aft bottom side panels about about 1.5 ft from floor, and 2 mid poles mounted on the side windshields, and then 2 straps on the front that connect to the sides of the windshield on the The *** layout was changed a very long time ago and added 2 more side poles and then the straps for the front.While I got it installed to the aft side panels, I had to mount the 2 side poles to the actual outside of the side panels due to the fact the Bimini top I received had long poles that weren't anywhere close to the ***. If I had mounted this Bimini to the top of the windshield, it would have made the height of the Bimini top close to 7-9 ft high, which would have made the entire Bimini useless for blocking rain.Not sure why you are advertising these Bimini tops as *** when they are not! I could easily send you the design but no idea where to send it to.The Bimini seems like a quality top even though it's not made correctly for the *** Trophy 2002WA

We purchased a 5th wheel RV cover in Nov 2019, installed in Feb 2020 before we left Fl for our 1,500 mile journey home to Canada (we are snowbirders). A friend who recently returned to Fl from overseas travel checked on our trailer to find the cover 90% off and badly torn. It is now rendered useless plus our RV is open to the sun and elements until we are able to snowbird in winter 2021 after this pandemic settles. Upon notifying both Eevelle and their distributor National RV Covers (whose businesses are at the same address in Carlsbad, California) we were advised that nothing can be done since the 1 yr warranty from date of purchase has expired. We are unaware of which month in 2020 the cover blew off and tore so, in fact, the warranty may still well have been in effect when the damage occurred. I would advise to not purchase from this company which appears to lack both sincerity and integrity. The Eevelle representative was so politically incorrect as to advise me to "have a fantastic rest of your week" at the end of her response to my damage restitution request. My husband & I are both most disappointed by the lack of service displayed by this U.S. company and shall be making future purchases in Canada where possible.

The cover arrived on time. The colour was as expected. This item was purchased as a gift. The option to select the boat make and model was a little misleading. I realize the covers are not full custom fit covers but it fits pretty large for the boat. We wound up purchasing 2 additional pole supports from a local boat dealer to manage the extra slack in the cover. Im sure we are not the only ones to have had this issue. There was approximately 24 of overhang down each side of the boat and once its cinched down for travel, the cover is about 2 off the trailer frame. With the additional poles installed, we have managed to make it work. Had I purchased this cover locally, I would have returned it. That being said, it definitely looks like a robust cover, well made and heavy enough to last. We have opted to use rubber tie downs instead of the web straps as they are easier to use and much faster to apply and remove for travel.I gave this 4/5 stars because the quality appears to be what I hoped for. The fit is not exactly as expected but accepting that this is not custom fit - we managed it with additional supports. If I had one recommendation, it would be a cover to fit the mid range beam widths of the smaller boats out there. An 84 beam seemed too wide for the smaller option but its definitely too narrow for your next available size up.Thanks for your quick service and delivery!

I ordered a cover for my camp trailer on Nov. 18, 2020 per their website it said it was in stock and would ship in 5-7 business days. I called on Nov 27th to get an update because their website had not updated any information. I was told that they would look into it and get back to me in 24hrs and update the information. I never heard anything from them. I called back Dec. 1 several times and ended up leaving a message. They did not call me back. So I called yesterday Dec. 8th and left 2 messages and called 12 times before I was finally able to talk with someone. I was informed that they are having trouble with Mexico shipping their items and said it could be 2 weeks or more before they knew anything, but really had no idea on the time frame. Now mind you I spent over $600 for this cover. I was told I have 2 options: just wait or get reimbursed. I chose to get reimbursed as I can't wait possibly months to get my cover. I told them they should really update their website to reflect this information, that due to Mexico they do not know when you will get your cover. Or at the very least let everyone that is waiting on covers know the status of their orders. The person I talked with was less than helpful and just told me to make my decision. I asked to talk with a supervisor and was told they would take down my information and call me back in 5-7 business days, I'm not holding my breath. The person I talked with informed me that there were only 2 people taking calls for the company so good luck getting through unless you are persistent and keep calling. Good Luck