The complaint has been investigated and
resolved to the customer's satisfactionResolved Monterey Financial Services — Fraud
resolved to the customer's satisfaction
They are the nasty company I have ever had to deal with.I have an account with them and was paying on time every month. Four monthe ago I was in a bad accident in which I broke 8 ribs and one of the ribs broke in several areas and punctured my lung in which required surgery, and even though I was in the hospital for two weeks they said I needed to stay home for about 4 more weeks after that. I am totally alone except for my son who was laid off from his job and still cannot find one. To make a long story short I was late on every thing. Every one I owed was nice and worked out a plan with me except Monterey Financial. They called me all the time, at home at work in which caused some problems there, and they told me they could'nt care less that they would continue to call me there until paid in full. They have been payed, but there are so many late charges its amazing. They have called me a loser, one even got to nasty I hung up which only caused more problems. I am doing the best I can until I catch up. There is no money saved, I live paycheck to paycheck. They could not care less, and a couple of times they just got so nasty I asked to speak to their manager and they are even worse then their employess. I hope they go bankrupt!!!
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