In July and August, I tried to sell my $4,500.00 Cryptocurrency at MoneyLion but could not sell my cryptos due to a system error msg. I contacted MoneyLion to discuss the error message and me selling my cryptos. After several attempts, with customer service, I was told I would not get my money.
On August 17th, 2023, I received an email from MoneyLion stating I sold my cryptocurrency, which I DID NOT.
As of today August 31st, 2023, I forwarded another email to MoneyLion requesting for my funds to be returned me.
Thank you,
Judy B
Desired outcome: Funds to be returned