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Mohlea

Mohlea review: Delayed communication

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2:54 pm EDT
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MOHLEA's account alerts state: "Student loan interest will resume starting on Sept. 1, 2023, and payments will be due starting in October. We will send a billing statement at least three weeks before payment is due.

If you are unsure if you can afford your student loan payments, we encourage you to visit Federal Student Aid's Loan Simulator. There you can find the repayment plan that is best for you, including an income-driven repayment plan. Once you complete the loan simulator you can immediately apply for IDR at StudentAid.gov/IDR."

I have done everything on my end to recertify, and see what my IDR repayment will be, and on 8/17/2023 there's been no communication back from MOHELA.

Country of complaint: United States

Update by 921014
Aug 17, 2023 2:51 pm EDT

I requested loan records, and payment history from MOHELA, they said to reach out to studentaid.gov, I reached out to studentaid.gov, and they said that MOHELA is legally required to obtain records.

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