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CB Business and Industrial Review of Mini Excavator From Http://wfrunxin. En. Alibaba.com/
Mini Excavator From Http://wfrunxin. En. Alibaba.com/

Mini Excavator From Http://wfrunxin. En. Alibaba.com/ review: Too many problems and yet the manufacturer do not want to reply.

J
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11:34 am EST
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Kindly forward This email to all the related person and all the respective government departments. Thank you.

My dear Mary Wang,

Why still no answer/reply!? Please do not make me waiting like a fool! Your machine so much problems! Totally can not run! Please see the list below and the pictures!

1) The hydraulic hose got some cut mark.
2) Is that the water tank? Why no cover? Where is the cooling radiator and the thermo control fan?
3) The stabilizer pin and the tyre get in touch, how to turn the wheel?
4) The sit too small to be mounted. Wrong sit!?
5) Where is the pin for the adjustable gripper support!?
6) The lock pin and holes of the tow bar are out of alignment. Using hammer the pin also can not go through the holes. How to use?
7) Where to put the engine oil?
8) How much engine oil is needed?
9) How much hydraulic oil is needed?
10) Where to put engine water?
11) No instruction menu and no answer from you!
12) Hydraulic leaking (at least 10 liter gone)!
13) Engine start few minute only the pulley of the alternator flying into pieces!
14) Lousy assemble skill the aluminium hose at the vale joint tighten with wrong alignment!
15) Lousy design and screw up quality! I dig only ½ of the hole for planting my flower tree. The stupid boom/arm pin broken!
16) While moving the machine with the arm/boom, the piston seal also can puncture and shoot out hydraulic oil! before any job get done the hydraulic oil already 18 - 20 liters gone!
17) The key holder also can get broken!?

Need your prompt action and solution!. Thank you.

Rgds, Jeffrey Lee

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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