The complaint has been investigated and
resolved to the customer's satisfactionResolved Medialink Contact Solutions / Members-Edge — Employers,work ethics and management
resolved to the customer's satisfaction
This company is not the company you wish to work with. This company doesn't know how to TAKE CARE OF THEIR EMPLOYEES. They do not follow LABOR CODE, they use people, all they want is money. They make their agents look stupid especially if you don't make a sale. Management people are very harsh. You will come to work around 2am and go home at around 1pm (THAT'S ALMOST 11 HOURS OF WORK, without overtime pay). They hate people who are witty and good looking. People there are really insecure to one another. Politics, jealousy, and of course making agents look and feel that they are worthless. They use people and if they don't need you anymore or they don't like you, the next day you don't have any job. People there especially management for operations, feel like they are GOD'S. They are heartless and does'nt even think of the agent's part that those people need jobs. And if you want to have something or please someone, no matter what your effort is. If they don't like you it's either you will not be appreciated or your will be terminated. Be carefull of issues, most of the people there LOVES TO GOSSIP!
GOOD LUCK TO THE CURRENT AND FUTURE EMPLOYEES...
HOPE YOU DON'T DECIDE TO RESIGN WITHOUT ANY REASON..
POTANG INA MEDIA LINK!!!
i love it and its really true...don't apply there
hmm... oh my god in my 2 weeks of work in medialink until now i don't have yet my salary... what the f***!!!
MEDIALINK CONTACT SOLUTIONS IS A SCAM!!!
DON'T APPLY THERE!!!
DOLE HELP US TO GET OUR SALARY...
a verified customer
ok nmn ang medialingk lalo n when it comes s pagte train ng mga tao...kailangan mo nmn kc tlg ng pagmamahal s trabaho.s lht nmn ng trabaho, normal lng ung may kasamahan or bossing ang dating..ang importante, ur doing ur job at take note, s mga call centers, competition ang labanan dyan..ive been an employee of this comp, at ok nmn makisama TL's d2..
shutanginames ka juklesang kirby waichels kang wentabelchina
isa kang dakotang kulanini sa werut ng agentina skembolar at vorga ng mga agentina badet. filigrancian kang otoko pero wititkeribambinicolognesumerfresh ka
I REALLY HOPE THAT DOLE WILL INVESTIGATE THIS COMPANY! PLEASE! I JUST WITNESSED EVERY COMPLAIN ABOVE!
i used to work in medialink..thats true its kinda pressure but if you can perform and make a sales then theres nothing to worry..of course, thats the fun of it you have to make a choice and decide what is best for you and what you can do for the company.. you dont have to be one of the best seller or agents. But i always beleive in quality sale! In fact, its a hell of a training ground. a good battle ground for those agent like me who was a first timer working in a call center. On the other hand, its true that you have to work for 9 to 10 hrs and stay there for another 2 to 3 hrs without overtime pay...and oh my!!! 15minutes break for long hour of duty is really unacceptable. But charge it to experience!!! he!3x i just want to wish them goodluck for those who wants to be a part of medialinks family..all i can say is MABUHAY TAYONG LAHAT!!! Vanessa Morales
after working in media link for 1 and in half months, i found myself in a box full of torn and poisonous chemical, the sorroundings the people, the managers, the team leaders they are all in a [censor]ing mode! it is so hard to be part of this company your life especially your health is at risk! 10 hrs of working and an overtime w/o pay! really sucks! always in a hagard day!
2-4 sales is not enough! damn all those animalistic creatures! after my work you will be pressured to make sales and hit the [censor]s quota! im so tired being w/u guyst! im so tired being a CALL CENTER AGENT!
I 'VE BEEN IN THE COMPANY FOR ALMOST A MONTH I HAD ENHANCE MY MEMORIZATION ASPECT AND IM THANKFUL FOR THAT ALTHOUGH IM SURE THAT I HAVE A GOOD MEMORY... BUT THE THING IS MUKHANG SALES UNG MGA TL'S KASI SILA LANG ANG MAY COMMISION PAG NA MEET UNG QOUTA COMMISION NG AGENT I DAY OFF LANG... CHOICE PA NG MANAGEMENT F...U..._...?
di maganda mag work sa co. na2, sobrang sabik sa sales mga tl makarinig lang ng is it a debit or a credit kukunin na kaagad ung phone! di naman mga kagandahan
The Quality Assurance Department are good people, especially the old Qa's I missed the my 2nd shift QA's, I heard the new ones sucked they are like the 3rd batch where some didn't pass and became agents again. The HR Department's people esp. Sir DK is a great HR. For the Production well now problems with the shift managers honestly they're ok, except some of the [censor] TL's esp. 2nd shift. Hmm I'm no longer with the company for almost a year so, with what i hear people left there are crap, again except some departments and people if they are still with that company. Medialink was a good company way back 2008, well when a certain person joined 2009, Medialink transformed into a chaotic place and people become more insensitive and heartless.
Agents were terminated most of our QA's and TL's terminated and resigned. NO JUSTICE and what is left there are the crappy people.
With their crappy GM (*big and jealous) and minions. "SELFISH!!"
I wish that company never changed into hell, everything was well and ok when i was there but i resigned because of the cruelty to agents and their staffs of course.
QA and TL's are good looking back then, now no one is good looking or i mean the company doesn't look good!
I heard from others... Their going down... We used to be 3 floors back then now... one floor and not all stations have people.
KARMA< KARMA< KARMA...
putang ina ni kurby napakayabang mo kala mo ikaw lang ang may alam magmura... kapag di pag sasabihan iyan si kurby kita kita sa IMBESTIGADOR... mga hayop kayo... puro bakla pa ang mga trainor at inaaabuso pa ang mga applicant na mga lalaki para lang maipasa kunwari chinuchupa nila ang mga iyon lalo na si ryan ang baboy po pre may anak ka pa man din
a verified customer
Yes, It's true that VENTING is one of the best way to release what feel.
but always think, that GOD DID NOT GAVE you your mouth for that MEAN purpose.
and according to Romans 8:28
"And we know that all things work together for good to them that love God, to them who are the called according to his purpose"
if you think that working in medialink is a big mistake...
well THINK about it, you might be wrong.
-thank you for giving me the opportunity to work in your company.
I learned allot.
a verified customer
you can complain though but not in the manner na mumurahin mo rin ung company...
most of the guys are complaining na minumura sila tapos murahin nyo rin pabalik???
wow ha!hiya naman ako sa inyo, , , , tinatawag nyong bastos yung mga taong yun???then what do you call those people who are cursing the company???just come to think of it...
oh, come on, guys!
kaya nga complaintsboard di ba, kung masama din loob mo sa complain nila gumawa karin ng sarili mong site, PRAISE MEDIALINK para happy ka rin ;p
"trials makes you BITTER or BETTER"
that's true guys...
those are only challenges...but they even make us stronger by the way...
that's life...the real one...each company has it's own flaws...
if you can't take it.then get out of it...
if you can't help it then try to let go...
there's so much bitterness in your hearts...how can you let go of that if you'll just leave bad comments???
if you have nothing good to say about the company then better avoid your fingers in typing those comments...
a verified customer
Medialink trained and teach me to be a better person,
emotionally, mentally, and even in many aspects in life.
You must do your part in order to survive,
you must be the best in order to make it to the the top.
being GOOD is not enough, you must be the BEST.
MEDIALINK is the FOUNDATION of new me.
they show me what the real world is, you must strive and always be strong.
if you can't handle the pressure then GO.
think of it
"trials makes you BITTER or BETTER"
Well a week after i applied in this company, i had read this complaintsboard and immediately confirmed it to my friend whos currently working in(that time) medialink.
Then she also asked a friend of her who is working there for more than a year and denied everything.
Since my friend stayed there for only a week that time she believed and definitely encouraged me to apply.
As a person who desperately need a job like me, I applied in there without thinking twice.
Ill be enumerating some things that is really happening inside the production, i swear that only truth will be stated in here:
a)The manager shouted at his agents and even TL's all the time, committing a lot of foul words.
b)If you don't have a sale at least 2-4 hours from the time of your shift, go home baby. LITERALLY
c) Everyday is a threat, you will always hear the word shouting "TERMINATE" and the like.
d)It's a must to go to work 2 hours before the shift and most of the time 2 hours or more after your work, you may not believe me but your only payed for 8 hours of work, that's it. Regardless that your staying there for a long time but your not being payed as overtime okay.
e)Your working for 6 days a week but most of the time they want you to report to work even sunday, but of course with pay.
f)Different TL's, some are nice but most of them might kill you alive. (for you to think about it)
g)Guys this might be impossible but you only have 15 minutes break for the entire shift. Try to extend your breaktime and the consequence is great :P okay, you might put into the dessert land.
h) Most of the agents who stayed there for atleast 2-3 months are still in "training salary" that's why guys you really have to have sales. Well, even TL's who stayed there for a loooong time can not close a sale, really. Okay really damn [censor]ing hard to make a sale!oooops im sorry for the words ;p
i) I heard it's a scam. I dunno, just search in "google cash secrets"
IM SLEEPY NA.
BASTA GUYS TAKTE KUNG GUSTO NYONG MATAPAKTAPAKAN PAGKATAO NYO, TRY MEDIALINK, NO REGRETS, GUARANTEED NA ITO NG HINAHANAP NYO.
GOODLUCK AND HAVE A NICE DAY:)
ok naman medialink ok din ang mga tao dian..
the only problem is the break time they offer 15 mins only for whole shift.. and yung baklang shift manager na si kerby gasmena na ugaling squatter. at walang modo mahilig manglait ng agent.. masahol pa sa walang pinag aralan, baklang bakla bulok ang bibig kasi puro bad words ang alam... ang ganda lagi ng porma intayin mong magsalita... laiterang bakla!!! mahiya ka sa sarili mo!!!
I've been given a chance to work in this com. and I can say that really there are good and bad things going on..
well lets talk about good things first, , I like the way my first ever Tl approaches her agents mataray in a way pero malambing parin she's determine to train her agents to the extent of feeding us additional info. that is supposed to be given during first week of training(I mean not during dialing)..and of course the bond that was created between my co-trainees and even some vets in the com. However, like I've said bad things are present around the corner...1.)Uncompliance of the company's own code of conduct, it state there that committing foul words and local languages are prohibited but the first on the line who actually violating these is the manager himself so for me that is actually a major turn-off. 2.)I don't know, the second rated computers and headset--it's a second turn off.. and finally the noise on the floor..it's funny tough co'z the customer on the other line will actually hear all the commotions around you and will start to ask you like..What was that? what kind of call center do you have it's so noisy, and you can feel they are becoming apprehensive...haha.. funny..just try it.. it would be additional experience 4 u...
Take note: it's not what happened to you, , it's the way you look at it...GETS? ^_^
WALA KWENTA DYAN MGA SCAMMERS MAS NANAISIN KO PA MAG TRABAHO SA PALENGKE KESA MAG TRABAHO SA MADUMING PARAAN PARA KUMITA NG PERA..KAILANGAN MO MANG LOKO NG TAO PARA DYAN KAGAYA DIN NG MGA STAFFS NG MEDIALINK WALANG GINAWA KUNDI MANG GAGO NG AGENT AT TRATUHIN KA PARANG HAYOP SA FLOOR..WALANG MGA MANNERS..IMAGINE NAG LOG IN KA THEN BAWAL MAG LOG OUT ANU IBIG SABIHIN YAN? PARA PAG NAG REKLAMO KA NA PUMASOK KA WALA KA PROWEBA..GRABE I FELT I WAS IN THE INFERNO NUNG ANDYAN AKO SA MEDIALINK..NI HINDI MO KILALA KUNG SINO ANG BOSS, WALANG SARILING I.D'S FOR TRAINEES, PATI SA MGA STAFF, MAS MAGANDA PA ITSURA NG GUARD KESA SA MGA STAFF NG MEDIALINK...LOOB NG OFFICE NILA PARANG ABANDONED SCHOOL, , ANG PANTRY AT KAINAN KATABI NG COMFORT ROOM..ANG DUMI NG SURROUNDINGS KAGAYA NG MGA STAFFS..SANA WAG NYO NA PAG PATULOY ANG MANG GAGO NG APPLICANT..KAWAWA NAMAN YUNG MGA FIRST TIMER NA HINDI MARUNONG MAG ANALYZE NG BINIBIGAY YUNG DAPAT I MEMORIZE..YOU KNO WHAT PARA KAYO MGA PRE SCHOOLER DITO NA MINAMANDUHAN SA ISANG BAGAY NA HINDI MO ALAM MALI NA PALA..SA STAFFS NG MEDIALINK YOU KNOW WHAT BUHAY KAYO DITO SA LUPA PERO MGA SOUL NYO NASA INFERNO NA...TSAKA ORIENTATION TAMA BA NAMAN SABIHIN NA WELCOME TO THE HOTTEST CALL CENTER IN TOWN...YUCK...NAPAKA UN ETICAL...THOSE STAFFS NA ANDYAN BAGAY TALAGA KAYO KASI WALA MANNERS...PAGDADASAL KO NA LANG MGA SOUL NYO NA SANA MALIGTAS PA SAKABILA NG MGA KABASTUSAN NYO...BASTOS NA, WALA PA MGA MATINO OR MAKITA KA PROFESSIONAL NA STAFF DYAN KAYA PATI MGA AGENT NAHAHAWA SA MGA UGALING HINDI MAGANDA...BULOK NA COMPANY NEVER HEARD PA...I CURSE THIS COMPANY...YOU KNOW WHAT MAS MAGANDA PA POLICY AT ATTITUDE SA FACTORY KESA SA PUTANG INANG CALL CENTER NA ANG TRABAHO MANG SCAM NG KAPWA...GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
all bad comments are true!!and d good comments?bka mgmt cla!!imagine 11 hours of work, one 15 minute break??even if ur doing ur best, hindi nila nakikita un!!ang gusto lng nila makita, ung bilang ng sales mo.at ung nga TL, hindi nyo kaya lunukin ssbhin sa inyo, parang hindi tao cnasabihan!!ssbihan ka ng siraulo, walang kwenta, walang utak, etc, etc.and most of their campaigns are scam!!i've received so much complaints'around 10-15 a day, , saying na ngbayad cla shipping, thru d or c cards, pero wala dumadating, and hindi lang once cla cningil ng shipping.alagaan ka muna nila during 1st and 2nd week of training, but once ur on d floor, dun nyo makikita 22ong situation!!!sa mga sasalang sa floor on monday, goodluck n lang.sana makaya nyong lunukin mga mura ng TL at ni kirby!tao kami!!!hndi aso para i-treat nyo ng ganyan!!!
and i'd like to add, for the first 2 days of training, yung trainer nila late ng 2-3 hours. san kapa...
my husband is on training right now. after reading all these comments, na confirm na rin ang kutob ko about this company. last sunday lang, nag orientation sila. tapos yesterday monday, he went to work at 8am-3pm. Sabi nga nya 6 days/week yung work. 7 hours a day/shift. Tapos nagulat ako sabi nya, today Tuesday 5am na bigla ang pasok nila! And ang malupet, Mon-Thur business attire daw sila. Bigla biglaan ang change of policies nila sa floor. Baka mamama eh 1am na bigla ang pasok nila. Naawa ako sa asawa ko baket napunta sya sa Medialink. later, im going to talk to him wag nalang ituloy dun. Gagamitin lang sya dun, pag di na sya nakabenta baka itapon lang sya parang basura. Nag rerequire sila mag business attire, eh wala naman silang Clothing allowance eh. Mamaya, yung mga sss and other benefits, hindi pa nila i-remit. Naku, susugod talaga ako sa Labor nyan. Ayaw ko na paabutin na magamit pa sya ng Medialink. scammer pala yan.
please open your eyes management dont let the american use filipino to scam thier american people, god is wachting us", keep it in your mind.,
medialink is nice naman ah.. yun nga lang favoritism
Yeah it's true... MEDIALINK really SUCKS and [censor]ING STUPID... If you did not memorize your script, they'll terminate you or else, if you have the qualities like wrong grammar, pronunciation and diction but they'll like you because your beauty, they'll hire you for 2nd trainee... One thing, they'll terminate people who have the guts and do there jobs just to have the position. They treated all the employees and applicants STUPID and [censor].. It's not our lost either... it's your LOST... [censor] YOU ALL!!!
a verified customer
iF oNLy P5 aRea cAn taLk maLaMang... iT caN teLL oL tHe rEaL cOmpLaiNs tHat wE haVe... fOr mE meDiaLink hAve d0Ne a l0t oF baD tHinGs BUT...! aT tHE saMe mArAmiNg maGaGandang naGawa saKin aT maRaMi aKo naTuTuNan... AMININ NYO YAN...!
putang ina nyo management at medialink contact solutions...mga buwakang ina nyo hulugan nyo sss contribution ng mga empleyedo nyo, , , , , , , , , , , , , , , , ### you all...
been there for months, for google cash secrets kit campaign, my trainor was ryan mhang.i notice that theres something fishy goin on with my campaign, i did a little research and i found out that our campaign is a scam thts why i decided to resigned, for me, theres a lot of call centers out there and i dont want to earn money from this kind of business, be fair and legal guys, you better think twice and always do a little research on the campaign or company that you are putting yourself into, have mercy to those thousands of people that this company have been fooled, if you guys dont believe me then try to do a research on your own just type GOOGLE CASH KIT then you'll see ok
mga putanginanyo...hahahahahahaahaha medialink rulezzzzz!!! puta kayo agents, managemants, managers lahat pati ako puta na dinnhahahahaahaha...if u have a guts apply if u dont have any guts guys dont apply ganun lang ka simple hahahahahaahahahaha..mga putangina nyo hahahahahaahaha...by:pislabrakenroll!!
Dont apply in Medialink...
Dont apply in Medialink...
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Dont apply in Medialink...
Dont apply in Medialink...
Dont apply in Medialink...
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I think she's telling the truth..i also worked in this kind of company their actually our mother company with the same building (PEAK TOWER) and address (Leviste St. Makati City) so beware of this GLOBAL HOTLINES PHILIPPINES
hi guys, , , i am currently employed in medialink... i am still surviving... we all have points... God gracious... till when ako makaka-survive... bago magpasko may mass termination and before new year... hahahaha... grabeng pressure for tl's and agents...
till now...
you dont know what! what is the real meaning of being an agent of medialink..because if you know your still at the company you will not be terminated...its not in the manage at itself its on the agent because if you love being an agent from medialink you will do you job..d u lang kinaya un pressure tol...sorry k eh mas magaling kami sau...heheheheheheh..magconstraction k nalang tol...kaartihan lang ata lam u while your in the company right??????tsk tsk...
hey guys watch out for your word...wla bang na gawang maganda sa buhay nyo yung company?in some point may mga natutunan din kayo while you were on the company right?and i believe na utilize nyo yung mga experience nyo and naaplly nyo with your current job right?somewhow you should be thankful pa rin kasi at some point in your life natulungan kayo ng company para may maipakain kayo sa family nyo and mabili nyo kung anu man yung luho nyo sa katawan right?im not pro medialink what im trying to say is may nagawa pa rin na kabutihan sa inyo ang company...nung walang tumatanggap sa inyo wenelcome kayo ng company with open arms...be thankful dun sa opportunity and tiwalang binigay nila sa inyo...hindi lahat ng company puro saya minsan and not all company are perfect!!!
thanks guys...
...i believe that, there's no reason for the company to terminate you unless you commit an infraction!!!
...but sometimes there too much!!!
...p5??? is that the real office???
...hmmm...
...but sometimes i do understand them, they want their company to excel as well as the agents!!!
...it's my 1st shift on monday, so better luck me guys!!!
I'm so tired of my current job, i've been burned out...Now I wanna be a call center agent...and i'm planning to apply at media link this week...but guys i read all your comments about the company...some shows positive some are negative...Now which is which?...who am i going to believe? the positive or the negative? are the negative commentators had just been experienced abusive management or just they cannot perform well and positive commentators just boot-lickers or showed well in company? hey this is not an offensive statement...by the way wherever industry and what ever company is, small or big company...there will definitely have a political rivalry...
are your comments true?
im planning to apply. waaaaaaaaahhhh. im far . is it a waste of tym to apply ...? help me guys. advice pls. sincere advice pls...