The complaint has been investigated and
resolved to the customer's satisfactionResolved Medialink Contact Solutions / Members-Edge — Employers,work ethics and management
resolved to the customer's satisfaction
This company is not the company you wish to work with. This company doesn't know how to TAKE CARE OF THEIR EMPLOYEES. They do not follow LABOR CODE, they use people, all they want is money. They make their agents look stupid especially if you don't make a sale. Management people are very harsh. You will come to work around 2am and go home at around 1pm (THAT'S ALMOST 11 HOURS OF WORK, without overtime pay). They hate people who are witty and good looking. People there are really insecure to one another. Politics, jealousy, and of course making agents look and feel that they are worthless. They use people and if they don't need you anymore or they don't like you, the next day you don't have any job. People there especially management for operations, feel like they are GOD'S. They are heartless and does'nt even think of the agent's part that those people need jobs. And if you want to have something or please someone, no matter what your effort is. If they don't like you it's either you will not be appreciated or your will be terminated. Be carefull of issues, most of the people there LOVES TO GOSSIP!
GOOD LUCK TO THE CURRENT AND FUTURE EMPLOYEES...
HOPE YOU DON'T DECIDE TO RESIGN WITHOUT ANY REASON..
are u telling the truth? or do u have grudge to the company? did u work for them? for how long? my friend is working there now and she's telling me it's a good company. im planning to apply also
its true, about the complain, YES salary wise they have good compensation but benefits? Sorry! I been working there for 7 months yet I dont have any healthcare, aside from that they only provided 15 minutes break and an overtime without pay almost an hour before shift and another hour or more after the shift. There QA are good but sometimes they take personal issues towards agents like Mr. R N of Google Money Tree first shift QA. I will tell you the story, there is one top seller agent from GMT whom this MR. R N, doesnt like her anymore so she closely monitored this girl and when she caught bad call, she give sanction to the girl and the result, the girl was terminated, I felt pity with that girl since she is pregnant. See? if I were you guys apply for centers that can really cater your needs !
i'm working for the center also but we felt that if you can do your job ther's nothing to worry. however you can't really say what's gonna happen next. we still love the company and the people there, once you get used to it, you'll love it by then...
anna
i asked my friend who's working there.. he said they are on mass termination.. keep on firing and then they hire new ones... my friend who was a trainee said they were not given fair fight since they are only allowed to dial for 10-11 then it will "the luck" will save u from terminating... they dont care if u have problems with lead and with the computer... the main point here is: make a sale or u'll be terminated.
may
Medialink is a scam company... 6 working days with one 15 minute break??? OH my god.. with no OT PAY!!!
most of THE LEADS are DNC, , How can u make a sale for one month same leads that they r dialing.. sometimes no sale no break.. DOLE HELP!!! SAVE THE RIGHTS OF ALL THE EMPLOYEES!!!
MEDIALINK BE ALARM!!!
MEDIALINK SUCKS!!!
NO OT PAYS!!
15MINUTE BREAK!!
STRICT SHIFT MANAGER!!!
SMALL PANTRY!!
SMALL PAYS!!
MOSTLY ALL CALLS ARE DNC!!!
6 DAYS OF WORKING!!
DONT APPLY THERE!!
THE LEADERS IN MEDIALINK ARE MAKING PEOPLE SUFFER EVERYDAY!!
11 HOURS OF WORK!!!### YOU ALL!!!
IF YOU WILL NOT RESIGN, YOU WILL BE TERMINATED IF THEY DONT LIKE YOU!!!
THEY ALWAYS SAY THAT IT'S THE PERFORMANCE, BUT THEY DISREGARDS THE VOICE OF THE EMPLOYEES!!
WE WERE LIKE STUPID SLAVES IN THERE!
###!
THEY WASTED MY TIME!! SCAMMERS!
DONT EVER APPLY THERE!
IT'S REALLY TRUE, , , , , , , ,
DONT EVER APPLY TO THIS COMPANY...
BE ALARM!!!
MEDIALINK SUCKS!!!
NO OT PAYS!!
15MINUTE BREAK!!
STRICT SHIFT MANAGER!!!
SMALL PANTRY!!
SMALL PAYS!!
MOSTLY ALL CALLS ARE DNC!!!
6 DAYS OF WORKING!!
I WOULD LIKE TO CONGRATULATE MY FORMER TLs IN MEDIALINK
MIKE, WARREN, SETH, ROXY HAHAHA
THE O.M, THE GUARDS, THE QAs, THE GAY AGENTS, THE SHIFT MANAGERS specially mommy V***" HELLO!!! DONT BURN THE LEADS!!! MAKE A SALE!!! NOTHING ON THE BOARD YET!!! 15 MINUTE BREAK THE WHOLE SHIFT?!!SHHH...T
HAHAHA...LET's GO TO P5 ...
according to my associates who is working out there... its up to you... if your doing a clean job you should not be afraid...
if you can do your job, there is no reason for you to be terminated, i am one of the agent here in this company but i got promoted because they know how to appreciate the thing that you are doing, Now i am a team leader on training... Let's face the reality that you have to do your part as an employee of the company...all of the company have their own rules and regulation, if you cannot take the heat, then get out of the kitchen
medialink is a great battle gound for training in outbound sales, once u got the chance to step on the floor, make calls, convert sales, and feel the pressure of doing your part for the company.. Hah, there u are u've been trained to be the BEST!... just like me, i cnt say that i'm really a seller but when i applied for another company and triued my luck there, im one of the best considered consisitent!
### this shift manager of shift 1.. she feels like there is a AH1N1 on the floor shes using a face mask...MY GoD what do u think of us as an agent??? if you think we have an virus better evaluate youself first... hahahaha your such a funny poor lesbian person!!!yuck!!! what kind of management this company has???... I hate the way you shout on us as your agents ... have mercy on us... give us atleast 20 mins break not 15 mins!!!
I am currently working at Medialink and I have not encountered any problem or issue with the management and my co-agents so far. I believe that this company is a good company, and as long as you deliver what’s required from you there will be no problem.
The only people who have something terrible to say are the ones who are not performing.
If you can’t take the heat get out of the kitchen!!! This company is only for the bests.
they are all great!
that's ###
so much for the disgrace that i've experience from that company...
better off i quit
All P.O.Vs, which are true? and which are false? LORD help me to decide, i'll pray all those people who suffered and person who thinks they are truly righteouos!!!Have mercy on me----i'm only a first timer!!!PEACE to all mankind!!!
----army og God
RZL
those who cant say nothing but ###S about the company that's what i call BITTERNESS!!!it used to be your BREAD and BUTTER, RIGHTTTTTT????????I am in the company as an agent for more than a year now and this is the compny where you can find real people.HAPPY SHIFT, HAPPY ENVIRONMENT, and GOOD MANAGEMENT, THAT IS MEDIALINK CONTACT SOLUTIONS!!!
my god that's really true...all the comments of the people who worked in medialink...
to all the applicants..the only thing that i can do to all of you..is just to warn you guys...DON'T APPLY IN MEDIALINK...
medialink ..dont' make your employees like slave
a company dat dnt value people will not grow...
my god how cud u convert a dnc and an answering machine..
all ur reasons were not accepted by dem...
they treat people as a stupid one!!!
Dis s a company dats full of ### words..
everyday f u cud not make sale, lalapitan k ng operation
manager para murahin!!!
san k p!!!
laitan ever p!!!
some guys r plastic..
den palakasan p..!!!
pag fren ng manager khit mazero yan, d nya papagalitan!!!
unfair????
den aga aga papasok pawa lan murahin k...
oh gusto m p b???
im planning to resign.. look for a better company who value der employee...
even wat kind of person u r,
### you Kerby Gasmena! You're gay!!
a verified customer
what the man in outbound if you dontv hace sale theres no room for you !!! its a skill dawg not just in words but you should show it, , , , , in pni kmpg we ### a good agents show muyvh respevt in dnv even its a dnv or irate vlient definitely if you hacethe voncinving power then theres nuthin possible vlosing it what i tryin to say outbound isfor those people has skiulls and eargernerss 2 vommit challenges and new variety of menusss in selling your services or produvt unless your not misleading your in good track... is it a visa or mastervard??? any plastiv card... dawg Close it or pull that Vard!!! !!!
Stupidity...
How can you make sales if your only have 15 mins break???
For crying out loud..if they want to make the company grow..they should take care of the people who's making the difference...
and that's the agents!!
I can't believe some are so dumb to realize these reality bites...
so much for those agents who still want to stay... I am so pity on you guys
what they are saying is true ive work for medialink also for how many months... and the reason why i resign is because of the managements...coz if u dont have a sale for the 1st hour alone they will nagged on you shout on you...and i hav this particular TL in the other side he's good but theres a time that his harassing you... working environment is like a supermarket
i've also work for other outbound centers but the environment is not like that most of the time i was under my station just to understand the other person on the other line...
hashkiey...
well i would like to thank to this company well i know that this is not the best or god company in in philippines but the time that im loking for a job they provided me.
Eventhough i am only a trainee i was paid well with over time. the management were freindly as well are the tl... I WAS IN SHIFT 1... ganun din naman ata sa shift 2...
well if there are so case the agent was terminated were there are si problems acuured well thank you parin sa experince of working there.. maybe meron pa nagng mas maganda at mas mayos na company aside from the MEDIALINK CONTACT SOULITIONS>>>>
but i mizz you guys...
well i was aslo terminated well for me its ok kahit suddden death un...
INGAT POW>>>> SANA MAY IBANG TAO NA MAKAAPRICIATE SA INYO>>>
this is MICHAEL AUSTIN>>>> JUST SO YOU KNOW>>>>>>
NOW RECIEVING OF 13 MONTH PAY SO THE COMPANY LOOKING FOR WAYS ON HOW THEY CAN TERMINATE THEIR PROBY AND EVEN REGULAR AGENTS WHO CONTRIBUTED MUCH MUCH MONEY TO THE COMPANY AND IT WAS PROVEN.THEY RATHER CHOOSED TRAINEES TO STAY SO THEY ARE FREE FOR THEIR OBLIGATION THIS COMING DECEMBER, WHAT A SUCK! ###!
### YOU! BRAGGART GAY KIRBY . YOUR A GREAT PRETENDER! OBIOUS NAMAN!
? i don't care i have my allowance, but lesson learnt ofcourse time to move on i don't go to work diring my job goal co'z it suck since pati yung buddy-up's hinigian ng job goal
hi guys! I am about to start my training on nov. 30. but with all the comments I've read here, i am having hesitation to show up on that training. what should i do? especially, when i thought that i am not having luck finding a regular job in the call center industry. will medialink be my salvation or just another information that you would not put in your resume?
WHY DNT YOU TRY TO START YOUR TRAINING, SO YOU WILL FIND OUT HOW DOES THE MANAGEMENT OF THIS COMPANY TREAT THEIR EMPLOYEES.I JUST RESIGNED IN THIS COMPANY DUE OF THEIR POLICY SPECIALY ON THE FLOOR DURING OPERATION, TEAM LEADERS HAVE THEIR OWN POLICY TIME BY TIME.ITS WORST! IF YOUR MALAKAS TO YOUR "TEAM LEADER" THEY WONT TERMINATE YOU JUST LIKE MS. NURSING AN AGENT FOR JUST ALMOST TWO MONTHS, SHE DIDN'T HIT HER JOB GOAL, SHE'S ABOUT TO PRODUCE 5 SALES IN TWO DAYS BUT ON HER FIRST DAY SHE JUST GOT 1 ON HE NEXT DAY SHE WAS ABSENT ON THE THIRD DAY SHE ONLY GOT ZERO.MS NURSING AGENT SUPPOSEDLY TERMINATED ALREADY BUT SINCE SHE'S PRETTY GIRL AND MALAKAS TO HER TL, SHE'S ALREADY IN MEDIALINK.THIS IS OUR SECRET WITH MS. NURSING BUT I RATHERED CHOOSED TO EXPLORE THIS SECRETS FOR THE BENEFITS OF THE DOUBT.
hi guys!...i read all your comments here about the medialink, im one of their applicants and i pass on the interview. The training will start on november 30 and i cant help by thinking all this kinds of ### when i read all your comments, it scares me grrrr...my question is, is it really true 15 minutes break only?...no OV pay?...After i pass on the interview im really excited to have the training right away but when i read all your comments it sucks!...
ANYBODY!...HELP!...I'm open to all your opinions guys!
a verified customer
hr of medialink corrupt money from the employee, thru sss, tax, and back pay.
a verified customer
Si Michael P Austin ay si MICHAEL PALACIOS yan na terminate dahil hindi nag FCC pero mabait yan si Mike nagtanong pa nga yan sa customer nya kung naka blue tooth ba daw hehehehe...
i am currently working in the said company (MEDIALINK CONTACT SOLUTIONS). one thing that's good with this company, is the heart of the agents to create numbers on the board. with or w/o leads, still numbers are there w/ quality. quantity and quality may not mix, but still they're try ways to do that! s1 and s2 are good, no doubt about it. yes, there may be politicians on the company. but remember, anywhere you go politics is there. i love my workmates, for they are true people who could appreciate good and bad about things that's happening (regarding the company)...
now, for those people who are not satisfied in what they are doing. go out of the company, do your thing if you want to complain, make them suffer if you wanted to and let fate decides. but also, think of the people who will be unfortunate if ever you're going to do this things... or, just let GOD ALMIGHTY be the judge!!
i too might go out of the company soon but i'll always be reminded of the people whom i made friends. plus the experience (good or bad)..
VETS, your good!. keep it up!. trainees, kill that APness of yours and i tell you, good things will happen to you.. PEACE GUYS!!
im planning to apply. waaaaaaaaahhhh. im far . is it a waste of tym to apply ...? help me guys. advice pls. sincere advice pls...
are your comments true?
I'm so tired of my current job, i've been burned out...Now I wanna be a call center agent...and i'm planning to apply at media link this week...but guys i read all your comments about the company...some shows positive some are negative...Now which is which?...who am i going to believe? the positive or the negative? are the negative commentators had just been experienced abusive management or just they cannot perform well and positive commentators just boot-lickers or showed well in company? hey this is not an offensive statement...by the way wherever industry and what ever company is, small or big company...there will definitely have a political rivalry...
...i believe that, there's no reason for the company to terminate you unless you commit an infraction!!!
...but sometimes there too much!!!
...p5??? is that the real office???
...hmmm...
...but sometimes i do understand them, they want their company to excel as well as the agents!!!
...it's my 1st shift on monday, so better luck me guys!!!
hey guys watch out for your word...wla bang na gawang maganda sa buhay nyo yung company?in some point may mga natutunan din kayo while you were on the company right?and i believe na utilize nyo yung mga experience nyo and naaplly nyo with your current job right?somewhow you should be thankful pa rin kasi at some point in your life natulungan kayo ng company para may maipakain kayo sa family nyo and mabili nyo kung anu man yung luho nyo sa katawan right?im not pro medialink what im trying to say is may nagawa pa rin na kabutihan sa inyo ang company...nung walang tumatanggap sa inyo wenelcome kayo ng company with open arms...be thankful dun sa opportunity and tiwalang binigay nila sa inyo...hindi lahat ng company puro saya minsan and not all company are perfect!!!
thanks guys...
you dont know what! what is the real meaning of being an agent of medialink..because if you know your still at the company you will not be terminated...its not in the manage at itself its on the agent because if you love being an agent from medialink you will do you job..d u lang kinaya un pressure tol...sorry k eh mas magaling kami sau...heheheheheheh..magconstraction k nalang tol...kaartihan lang ata lam u while your in the company right??????tsk tsk...