Mayor of Toronto Office review: Questionable email complaint handling protocol at the Mayor of Toronto Office

The following email communication I sent to Olivia Chow, the Mayor of Toronto Office, was forwarded WITHOUT MY CONSENT OR ANY FORM OF ACKNOWLEDGEMENT THAT my email communication addressing to the Mayor Office would not be treated discreetly or respectfully & would be forwarded to whoever I was writing about.

''The Hon. Mayor,

Please direct me to the proper office for complaints involving Toronto Public Libraries who I believe fail to provide a normal, safe & quiet for most part of the 15 years.

I feel that TPL management has targeted me as a trouble maker who keep complaining about excessive ongoing loud noises, disruptive/aggressive behaviors, verbal & physical violence against me, incompetency of TPL management & staff to take initiatives handling continued loud noises, TPL supporting of a rule defying youth culture & frontline senior manager & branch head abusing their authority, making bad & biased judgement & sanctioning against patrons not to their liking based on one-sided lies with no witness or evidence, TPL muting my complaints on facebook, TPL City Librarian disallowed my attempts to contact the TPL Board of Directors, & much much more as I have experienced while dealing with the TPL bureaucracy since 2009.

Thank you in advance
(personal name)''