The complaint has been investigated and
resolved to the customer's satisfactionResolved Max White Teeth — teeth whitening scam
resolved to the customer's satisfaction
I stupidly signed up for a FREE trial of two teeth whitening products as seen on an adverstisement within the Hotmail website. I am now trapped in a scam which enrolled me into memberships because I agreed to the FREE trial. IvoryBrites at least will allow me to return their product for a refund and they were reachable by phone to cancel my membership. I had to request a return code from their support dept and I have yet to get it but I am hoping one thing goes right in this whole mess. Max White however, did answer my call in India but they are not willing to allow you to return their product for any refund. The operator made me read off my full address, name, phone #, and email before he would cancel my membership. I don't know if he was confirming my information or writing it down for the first time. I spent 17 minutes on hold while he "cancelled" my membership. I am also being charged by Axis Wellness for $9.99. Apparently I was given(charged for) a memership to their website. I had to request that cancelled through IvoryBrites as well. The FREE trial is not with the hassle of cancelling these memberships. Obviously, the TERMS are not very clear as you breeze through the screens to receive the free trial. DO NOT WASTE YOUR TIME OR MONEY AS I HAVE!!!