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4.1 9 Reviews

Max Agency Complaints Summary

7 Resolved
2 Unresolved
Our verdict: You can expect a very good level of service from Max Agency. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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Max Agency reviews & complaints 9

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4:16 pm EDT

Max Agency max agency auditions

I have been with them for over 2 years, yet I still have not been given a single audition. I am extremely disappointed. I have landed my own auditions by myself, without the help of this "agency". Multiple sources have confirmed that Max Agency is indeed a terrible agency, and that they just charge without actually giving you auditions. The photos were ridiculously expensive- in the thousands. I have spent over 3000 dollars here at max agency, with nothing in return. Highly disappointed.

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8:20 pm EDT

Max Agency models

Hello,
My daughter joined max agency in March 2018. At first they were very attentive to us to do everything to get us to sign. Making you fee like they can guarantee you work. Then once we spent all the money for pictures and cards. We haven't heard from them again. I have tried several times to get into contact with someone and nothing.

Make sure you do you homework before you spend big money and sign with someone.

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6:31 pm EST
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Max Agency - Auditions

Max agency is a real agency. My friend is with them and now she does all the West 49 campaigns. She does all their webcasts and stuff, and she did all their commercials last summer.I don't usually trust agencies, but seeing is believing... She's really pretty and I know they're pretty selective.

Read full review of Max Agency and 31 comments

Is Max Agency legit?

Our verdict: Max Agency has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Max Agency's position as a benchmark of trust and quality within its industry. Users and clients of Max Agency can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Max Agency earns 100% level of Trustworthiness

Perfect Trust Endorsement: Max Agency achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Max Agency. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 77% of 9 negative reviews, Max Agency is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

A long registered date for maxagency.com can be seen as a positive aspect for Max Agency as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Max Agency's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Maxagency.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Max Agency website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Maxagency.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Maxagency.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Max Agency.

However ComplaintsBoard has detected that:

  • Maxagency.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The maxagency.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Max Agency. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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6:27 pm EST
Resolved
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Max Agency Classes

I've been with MAX for three years now...so far it's been going well and I can tell that the booking agents actually care. I've done a bank commercial, i've been on urban legends, insurance commericals and other stuff... It's been great. I'm happy to have them as my agents.

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beana
, CA
Feb 28, 2011 3:35 pm EST

If you want the truth then call the union, ask them if this agency is reputable. Anyone can post that they are good if they work there and want to look good. I have also read the posts. It's the MAX people who keep mentioning other peoples names. Everyone else is trying to get people to check this agency out. It seems everytime someone tells a horror story about them, then someone comes on talking about other people. no one cares. Look they own the school, have an in with the photographers hire people at the school who are not really casting anything anymore "ustabe's" ha ha. So spend your money if you want and shut up about it. All these good posts about this agency are from people who work at the desk's in the offices of the companies that are making money of us. Don't fall for this.

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BradL
, CA
Feb 26, 2011 10:45 pm EST

They've been madd helpful...mAX Agency is sicckk...they covered my training and helped with my pictures and stuff. They SEE talent...obviousdly they saw ME..:)

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DancingQueen108
, CA
Feb 26, 2011 10:39 pm EST

My friend does all of their campaigns. She's been with MAX Agency for awhile now...She's a spokesperson for West 49 and she's done a bunch of other things. I'm jealous lol. Just check their blog...

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BellaDonna85
Sarnia, CA
Feb 26, 2011 10:34 pm EST

Sharon R.
I'm with MAX Agency...Let me help clarify. The staff is reallyfriendly everytime I go in to pick up my cheques. They usually talk to me about bookings for a few mins, if they're not too busy. Yes, they interact with me a lot, and they send me to as many auditions as they can. Just remember there are diff categories for everyone, so obviously there are only so many auditions for each category. Honestly, your best bet is to just go in and talk to them. They are nice people and they've been good to me. I have no reason to switch.

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P. Francis
Toronto, CA
Feb 18, 2011 7:31 pm EST

It is refreshing to see a truth seeker like you.

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P. Francis
Toronto, CA
Feb 18, 2011 7:16 pm EST

Sharon you certainly have an inquisitive mind.

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Sharon R.
Toronto, CA
Feb 17, 2011 6:49 pm EST

I wanted to ask, how can you tell the booking agents really care?
Do they interact with you a lot?
How often do they send auditions your way?
How often do you land jobs from these auditions?
How much do these jobs usually pay?
Have you been able to make a living through this?
How many jobs have you gotten during the three years?
Why haven't you switched agencies?
Please do answer as it would help me a lot!

Waiting anxiously...

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Sharon R.
Toronto, CA
Feb 17, 2011 6:28 pm EST

Hey guys

I just noticed a lot of negative reviews on this website about the same agency you are talking about. I am really confused now and I dont know who to believe. When I read the positive comments I was excited becuase I see that very rarely. Most of the times I just see people complaining about agencies and calling them scams. And now I've found threads in this website saying the same thing over and over again as well. To be honest, the thread is a bit psychotic because people are writing long essays which dont make a lot of sense. They make this company sound like a mafia or something. if you guys are really with this agency do you have a clue about why people are complaining?

Its weird to note that most of these posts are not even from people who have worked with the agency. They are just talking about general stuff and some lady's name keeps coming up over and over in the discussion. It seems kinda warped as if its the same person talking but why would anyone waste their time like this on a company especially if they are not directly associated and none of these people are claiming to be associated either.

I know I am going on and on but the stuff in those other threads sounded kinda crazy and i didnt want to post there and start more craziness. You people sound more sane and are just directly talking about your experiences. So please get in touch with me and let me know how to contact you. I have a lot of questions to ask and I need help.

I could directly go to the Max website and ask but I'd rather get a neutral opinion so I am posting here.

Thanks for reading and i hope i get a reply

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FrankL
, CA
Feb 16, 2011 9:13 pm EST

I'm with MAX. they paid for my training and ive been getting a lot of auditions. good stuff. cool beans

ComplaintsBoard
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6:24 pm EST
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Max Agency - Service

I'm with MAX...they've been pretty good so far. I've been getting a lot of auditions. They seem nice. They even paid for my training and sent me to learn from Casting directors, which was pretty sickkk. I'm a fan...Does anyone know if they have a Facebook page??? I would like to add them ;)

Read full review of Max Agency and 9 comments
ComplaintsBoard
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5:51 pm EST
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Max Agency Complaints Board

My daughter's with MAX. I was a little worried at first, but they paid for training and their teacher's were great. I have to say, as a parent, that this really helped with my daughter's confidence. They really care, hope that helps.

Read full review of Max Agency and 23 comments
Update by AlanaF
Feb 17, 2011 8:49 pm EST

Hi sharon.
I saw your post and I know exactly what you're going through...I went to four or five agencies with my daughter before I picked MAX. One of them was asking me for $1800 on the spot, another one told me $100 a month. Most of them made me feel uncomfortable. Max was my favourite out of the one's i saw and so far they've been great. They were honest, they couldn't garantee work (NO agency can...if they do its a scam!). But I did get bookings! I don't exactly feel comfortable sending you my personal info, but I can redirect you to their blog..The best thing I can say, is maybe do some more research or just call them directly. They're friendly. I hope this was somewhat useful.

Update by AlanaF
Feb 16, 2011 5:52 pm EST

I've been with MAX for three years now...so far it's been going well and I can tell that the booking agents actually care. I've done a bank commercial, i've been on urban legends, insurance commericals... It's going pretty well. I'm happy to have them as my agents.

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LolaMitchkl
, CA
Jul 25, 2012 7:41 pm EDT

MAX AGENCY IS THE WORST they hire people to go online and write good reviews because almost all of the reviews are negative. my sister auditioned for max and they said they would call us in 2 days. it had been four days and we did not hear from them. then my mom called them and asked if they would call. the agency said they would call back in 5 minutes. it has been almost 2 months and we still heard nothing. and the woman who runs it is so negative. she spends most of her time smoking. i live close in the area where max is located. she was smoking for about 1 hour. TRUST ME DO NOT WASTE YOUR TIME

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Svetlana J.
North York (Toronto), CA
Jun 13, 2012 2:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I wouldn't recommend Max to anyone I know. They accept everybody who pays them (no matter if a person has a talent or not). It's simply collecting money. And no, it's not for free. It costed $1400 for my daughter to be signed with them. ("pictures for portfolio"). Then we had to check every week and during a contract year with them we never got any calls. We got emails about submissions for some projects, but never a call from anyone. Maybe my daughter was not too good for any of those projects. But the agency with real professionals are there to somehow explain (maybe not in front of a child, but to a parent) so that families don't waste their money. If they were professionals, they should've known if there is a possibility for a child to get a call or not. When you sign your child for something like that, you give child a hope. For the whole year we never got any calls from Max to somehow support us with expectation. They just got what they wanted from us-money and forgot about us. And then when the contract was over they were asking us to renew it. To put my daughter through that again! I would never do that to her and never recommend Max to anyone.

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Van Borshen
, CA
Apr 14, 2011 2:42 am EDT

for every 5 actors agencies represent 4 should be working at any given time if the ratiao isn't there then it might not be that they are a scam it might be that they don't have a good connection with the people who hire for film, tv, print, etc.

there will always be modeling agencies that are taking money from people. modeling agencies have a high rate of taking money and not giving anything in return because there will always be people that think they might make it.

nothing that is posted on this site is new and nothing on this board is unique. it's been going on for years. you just have to be a smart consumer.

if the owners of all the companies are posting then that is normal not shocking they are trying to save their rep. big deal. i have read all the posts and when i sign off i won't remember or care about any of it.

modeling agencies are what they are it's the people who pay that are wrong not the people who own the modeling agencies. and if an agency owns a school for teaching actors then they are just making more money i will say it twice it's the people who want to pay them that are out the money but they paid and they need to just take responsibility.

stop posting with phony names post with real names and then people might believe you that goes for all posters

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teensrock.com
, CA
Mar 01, 2011 3:23 am EST

MAX and Universal Academy of Acting are the greatest and I know the photographers they use. They are the best people. they are awsom

MAX Agency only wants people to take the classes because they really care about actors and they want actors to get the auditions.

All the posters are probably actors that can't get work or people who can't get into MAX or Universal Academy of Acting. I love the girl that takes care of the Academy she gives great advice. She has been in this business for years so she knows what she is talking about. I can't remember her name but she is great.

I was told that the owner is a big producer and does movies so I don't care about what people say. I hope the owner produces a movie and hires me :-). They have Big Casting Agents who work there that will cast you in movies and commercials after you finish the courses. Then they will send you to get pictures so you can do everything in one place.

teensrock99.com

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Caitllin
, CA
Mar 01, 2011 3:02 am EST

This is not a venting area about who fired who who cares if someone got fired who cares. MAX Agency get off this site if you just want to air you dirty laundry this site is for consumers to let people know about company's doing in justice to consumers. If you can't take the heat the get out of the kitchen "as they say" Better business can only say what they know not what companies are actually doing to consumers. Not all people complain they just walk when they act the fool and give their money to people who are frauds. So Get off this board and let people notify people of thier experiences. The fact that you put in a complaint about someone doesn't mean they did anything to you. It means that you filed a complaint. That's all. Anyone can do that or did you thing that you were fooling us. We all know what happened you have had your staff posting things for months now. Even bad mouthing people who work for you and blaming it on others. Just go and make your money on the fools that pay you and be a smart scammer. You are getting way to involved with this and you are tipping people off as to what you are doing. I worked as your receptionist at MAX and you have fought with every single staff member. Even the one who's name begins with "D" She hates you but needs to work because she can't find another job and she is partially brainwashed by you. You hire young girls who don't know any better. That is why no real men work for you. Just get smart and keep scamming. You have no right to blame anyone for taking money from anyone. When I left we had a huge fight and you tried to intimidate me by yelling. It didn't work then and it won't work now. You probably fired this person because they didn't make enough money for you, or they wouldn't do something that was wrong. Now you are mad because people know the truth. You are not fooling anyone. Your staff is running around telling people what you are doing. And the two that you are getting to write all these posts have told people and it's getting around. No one stole from you No one could ever take more from you than you haven't already taken of others. Get over it. There are not so smart people and there are smart people and the smart ones find a way to leave your companies and the not so smart people will leave eventually. You keep saying that people are defaming you. I haven't seen one post here from anyone except from you and your staff that is causing all this. Remember there are a few of us that worked with you and we still keep in touch. We have all seen this board and it is the biggest laugh because we know what lengths you will go to, to make it look like it is others. This board is filled with insults to people but it's you that is doing this to make it look like it is someone else. No one wants to hurt anyones reputation. They don't care. This is all you. And I read the post saying that someone should be ashamed. OMG. Who should be ashamed? OMG We laughed so hard when we read that one. That lady was so into teaching. You told us that. If you had to fired her then something you did or asked her must have been really wrong. You told us that she would never leave because she was so professional. Now you are trying to spread these rumors. You are the one who told me to write something on a website about her and she got mad. She got mad because what we wrote was wrong. She was so professional it was crazy and you know it. Now you lost her, dosen't matter if you fired her or she quit you still lost her. Too bad. move on and find another person that will work for you and bow down to you. She is better off and if she is reading this, I hope she stays away from you and your business.

I heard about the other girl you fired too. Yes was still talking to some of your PROFESSIONAL STAFF although I don't know the Martha Chick you fired but I am sure she has her story as well. We all do.

Just get off this board and stop your cunning ways. Some posters are trying to tell you, and I am sure they are all people who know you, We are not fooled. No one is posting this ### but you and who ever else you getting to do it for you.

Go away and leave people alone. Stop lying about people. I heard what you said about me and why I left. You lied then and you are lying on this board about everyone.

Another "D" poster

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Caitllin
, CA
Feb 28, 2011 11:39 pm EST

Who cares what are you talking about why are you posting on this site no one cares NO ONE CARES it's all you and your employess that are playing with this site grow up go a do your business and stop trying so hard to blame others for people not liking your companies. NOW ONE CARES THIS IS THE EMPLOYEES OF TWO COMPANIES. NO ONE CARES. LOLOLOLOL

WE DON'T HAVE TO LIKE YOUR COMPANY OR WHAT IT STANDS FOR IT'S OUR RIGHT AS A CONSUMER. It has nothing to do with any person stop trying to cover your tracks. We have right to not like you if we were ripped off. We were ripped off by MAX and we are allowed to tell people we don't feel good about what you sell.

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Caitllin
, CA
Feb 28, 2011 11:33 pm EST

LOL Stop making us laugh at your posts it's you that is posting all this no one cares lololololo it's all you and your employees that are screwing with you Ha Ha, NO ONE CARES ABOUT WHO YOU ARE OR WHAT YOU LIE ABOUT. LOLOLOLOLOL

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lobanotherone
, CA
Feb 23, 2011 6:27 pm EST

You are answering your own questions. Hello Max Employees and owners. Stop trying to bluff people you are the one who complained about Gloria Mann and Shasta you are trying to take the attention off the fact that you are ripping people off at Malls by recruiting innocent people that's why you are still open. You don't have any known actors I know this because I used to work at MAX and I know all about how you fraud people and so does everyone in the Business it's just that people don't know the business so you keep going an no one get's any real work just extra work and print and even those jobs don't really pay well. Stop bringing other people into it it's not working everyone knows that you own an acting school that you are also making money from. No good agency owns acting schools they don't have to because they make their money off commission from actors working a real acting jobs. If you keep up with these phoney posts you are just getting people going again. No one else is involved except the people who are getting ripped off and YOU.

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Sharon R.
Toronto, CA
Feb 18, 2011 5:59 am EST

I have read a lot of stuff about Max Agency in the last 24 hours and it is mind boggling to say the least. Whatever you are saying about the inside story behind the defamation of Max Agency makes a lot of sense. The dates you have given match the flood of negative, crazy comments on this website. I am just wondering why they are targeting complaints board in particular for their campaign?

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P. Francis
Toronto, CA
Feb 18, 2011 5:41 am EST

No one has the time or inclination to make a 100 real complaints within 2 months about a company unless the company is really mucking things up. In Max's case, all they did wrong was fire someone for stealing and then reporting it to the police. What would you do if you were the employer instead of them?

Max Agency is a reputable business registered with Better Business Bureau and in operation for the last ten years. The kind of jobs that models of Max Agency have recently landed is also impressive. There is no real cause for making the kind of postings which one can see in the threads you are mentioning. It is a defamation campaign out of vindictiveness against an honest business, created by someone to clear their own tracks.

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10:56 pm EST
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Max Agency - Fruad

MAX Agency, Universal Academy of Acting, Ross Clydesdale & Visually Reel Team up to SCAM innocent people: Under the excuse that they are trying to help kids, they are scamming people out of hard earned money. Dont be fooled, this is how it works: Kamran Zaidi who owns MAX Agency sends out Scouts, then he tells them they have to get photos done, then pay...

Read full review of Max Agency and 5 comments
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2:39 am EST
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Max Agency - modeling/ acting fraud

Ok, why do people disagree with max agency being a fraud and say it is those who have no talent or no looks for the agency. Whoever says that is simply ignorant and they themselves live in a dark hole and are ashamed cause not only are they ugly themselves, but also untalented and unworthy and feel to critisize those who truly lost their money. Max Agency...

Read full review of Max Agency and 36 comments
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12:23 pm EDT
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Max Agency - Fraudsters and cheaters

This 'agency' is a scam. They do nothing but brainwash and manipulate innocent people. They have a policy of not speaking to anyone who is under 18, and that is because 16 year olds don't have credit cards so they cannot purchase a photo session which is essentially useless for the agent. The office is run by a deceptive woman who is so naive, irrational...

Read full review of Max Agency and 95 comments
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Max Agency contacts

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+1 (416) 482-5392

Website

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