Marshalls review: Cashier customer service

February 28,2022 11:27am

Marshall's 14964 Duval rd Jacksonville FL

I was paying for 5 scarfs for my aunt... one was $49 and

I say to the cashier "not that one, I need to send a message first and

she said before I finished"If you apply for the card maybe you can afford it"I said nicely they are for my aunt let me ask her... and she noticed another one didn't have price... and they check and it was $29,. so I said.."I need to ask about that one too, I'll pay for everything else in my cart. ($100)... while I wait for my aunt to answer me back"I even apologize for the inconvenience while I was sliding my card to pay, but instead of acknowledging my apologies and instead of saying something nice to me.. she ask her coworker about her 15 minutes break.

I grab my bags, I made a knot on both.

And I say" I'm going to put my bags under the cart, and the scarfs on top and walk around the store while I wait for my aunt to answer and I might look for something else to buy."

She said NOO! and took them out of my hands, like I was going to steal them.

I leave the store so upset that I wanted to return everything. I call the store to complain and a very nice girl answered and apologized sincerely.

Its 9:45pm and I'm still feeling upset.

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