MakerBot’s earns a 1.0-star rating from 1 reviews, showing that the majority of 3D printing enthusiasts are dissatisfied with their printers.
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Disappointing experience with makerbot
My experience with MakerBot has been extremely disappointing. I invested over $6000 in a MakerBot Method X Carbon-Fiber printer, only to face continuous hardware, software, and filament issues. From having to replace components multiple times to dealing with unreliable software and poor print quality, my overall experience has been frustrating. The customer support was unhelpful and the overall performance of the printer did not meet my expectations. I would strongly advise potential customers to steer clear of MakerBot based on my negative experience.
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Pros
- High-quality 3D printers
- User-friendly software suite
- Diverse material compatibility
- Strong educational resources
- Robust community support
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Cons
- Limited material compatibility
- Higher cost than entry-level rivals
- Proprietary filament system
- Less suited for industrial-grade tasks
Is MakerBot legit?
MakerBot earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for MakerBot. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Makerbot.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Makerbot.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up MakerBot and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About MakerBot
In addition to hardware, MakerBot offers a suite of software solutions to enhance the 3D printing experience. This includes programs for 3D design, printer management, and slicing, which prepares digital models for printing. MakerBot's Thingiverse, a thriving design community, allows users to share and download 3D printable files, fostering collaboration and innovation.
The company also provides materials for 3D printing, with a variety of filaments available to suit different project requirements. These materials are engineered to work seamlessly with MakerBot printers, ensuring reliability and quality in the printing process.
For those seeking to expand their knowledge and skills in 3D printing, MakerBot offers educational resources and professional development courses. These are aimed at educators looking to integrate 3D printing into their curriculum and professionals seeking to leverage the technology for prototyping and production.
Customer support is an integral part of MakerBot's offerings, with a range of services to assist users in maximizing their use of the products. This includes troubleshooting, maintenance tips, and assistance with the use of MakerBot's software and hardware ecosystem.
Overall, MakerBot aims to provide a comprehensive 3D printing solution that serves the evolving needs of its diverse customer base, from educational environments to professional workshops.
Here is the guide on how to file a complaint or review about MakerBot on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with MakerBot in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with MakerBot. Mention key areas, transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint or review about MakerBot on ComplaintsBoard.com.
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MakerBot contacts
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MakerBot phone numbers+1 (347) 676-3456+1 (347) 676-3456Click up if you have successfully reached MakerBot by calling +1 (347) 676-3456 phone number 0 0 users reported that they have successfully reached MakerBot by calling +1 (347) 676-3456 phone number Click down if you have UNsuccessfully reached MakerBot by calling +1 (347) 676-3456 phone number 0 0 users reported that they have UNsuccessfully reached MakerBot by calling +1 (347) 676-3456 phone number+31 88 383 4000+31 88 383 4000Click up if you have successfully reached MakerBot by calling +31 88 383 4000 phone number 0 0 users reported that they have successfully reached MakerBot by calling +31 88 383 4000 phone number Click down if you have UNsuccessfully reached MakerBot by calling +31 88 383 4000 phone number 0 0 users reported that they have UNsuccessfully reached MakerBot by calling +31 88 383 4000 phone number+1 (347) 334-6800+1 (347) 334-6800Click up if you have successfully reached MakerBot by calling +1 (347) 334-6800 phone number 0 0 users reported that they have successfully reached MakerBot by calling +1 (347) 334-6800 phone number Click down if you have UNsuccessfully reached MakerBot by calling +1 (347) 334-6800 phone number 0 0 users reported that they have UNsuccessfully reached MakerBot by calling +1 (347) 334-6800 phone number
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MakerBot emailshello@ultimaker.com100%Confidence score: 100%info@ultimaker.com100%Confidence score: 100%contact@makerbot.com95%Confidence score: 95%Supportsales@makerbot.com94%Confidence score: 94%Saleslabs@makerbot.com93%Confidence score: 93%
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MakerBot address55 Water Street, 51st Floor, New York, New York, 10041, United States
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MakerBot social media
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